Client Contract Officer

5 days ago

Hawthorn East, Victoria, Australia Scope Aust Full time $104,000 - $130,878 per year

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Client Contract Officer to work within our Employment Programs Division.

Reporting to the Client Contracts Manager, you will oversee the creation, management and renewal of client contracts ensuring legal compliance, accurate documentation and risk management contributing to an experience that empowers our clients to belong and thrive.

Your Key Focus

  • Work collaboratively to continue to improve the journey and experience of clients and their support networks
  • Document clients' goals, expectations and requirements in alignment with relevant funding, policy and governance
  • Work collaboratively with stakeholders to undertake the end-to-end process to create, maintain and/ or renew client contracts
  • Consistently follow customer quality and safeguarding policies, systems, practices and controls
  • Understand and adapt with organisational change, supporting others to do the same

What We Look For

  • Knowledge or ability to acquire relevant NDIS compliance and funding rules
  • Ability to priortise and manage competing priorities and stakeholder expectations to deliver outcomes
  • Proven experience in effective communication via different communication channels
  • Strong administration, organisational skills and attention to detail
  • Experience in non-for-profit sector would be beneficial

We are committed to filling this role quickly, so while applications for this role will close on 15/08/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

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