Client Contract Officer

1 week ago

Hawthorn East, Victoria, Australia Scope Aust Full time $60,000 - $80,000 per year

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Client Contract Officer to work within our Employment Programs Division.

Reporting to the Client Contracts Manager, you will oversee the creation, management and renewal of client contracts ensuring legal compliance, accurate documentation and risk management contributing to an experience that empowers our clients to belong and thrive.

Your Key Focus

  • Work collaboratively to continue to improve the journey and experience of clients and their support networks
  • Document clients' goals, expectations and requirements in alignment with relevant funding, policy and governance
  • Work collaboratively with stakeholders to undertake the end-to-end process to create, maintain and/ or renew client contracts
  • Consistently follow customer quality and safeguarding policies, systems, practices and controls
  • Understand and adapt with organisational change, supporting others to do the same

What We Look For

  • Knowledge or ability to acquire relevant NDIS compliance and funding rules
  • Ability to priortise and manage competing priorities and stakeholder expectations to deliver outcomes
  • Proven experience in effective communication via different communication channels
  • Strong administration, organisational skills and attention to detail
  • Experience in non-for-profit sector would be beneficial

We are committed to filling this role quickly, so while applications for this role will close on 15/08/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

  • Client Care Representative

    2 weeks ago

    Hawthorn East, Victoria, Australia Animal Emergency Australia Full time $45,000 - $60,000 per year

    Join Australia's largest employee-owned veterinary groupFitness passport (discounted gym memberships)Pet well-being discount on treatments and productsJoin a passionate and supportive team at Animal Emergency Service (AES), a 24 hour Animal Emergency and Critical Care hospital located in Hawthorn East. Here you'll be the welcoming face for our clients and...

  • Account Manager

    1 week ago

    Hawthorn East, Victoria, Australia Jupiter Prestige Group Full time $90,000 - $120,000 per year

    Job Opportunity: Account Manager (12-Month Maternity Leave Cover) Melbourne | 10-Month Fixed-Term Contract | FMCG / Packaging / RetailWe are seeking a highly motivated and articulateAccount Managerto join our team on a10 month maternity leave contract. This role plays a critical part in managing the relationship withColes Supermarkets, focusing on the...

  • Payroll Officer

    1 week ago

    Hawthorn East, Victoria, Australia Sharp & Carter Full time $60,000 - $90,000 per year

    Hawthorn location with work from home arrangementsImmediate Start - Temporary to Permanent positionPart time (0.6)About the client:Our Client is a fast growing organisation who boast a reputable name is a specialised field. They are an exciting business who are experiencing rapid growth across Australia. Due to growth, our client is seeking a Part Time...

  • Client Services Scheduling Specialist

    1 week ago

    Hawthorn, Victoria, Australia Nurse Next Door Australia Full time $60,000 - $90,000 per year

    About UsNurse Next Door is a national home care provider. Our Care Services Team plays a critical role in answering inbound calls, managing client inquiries, and coordinating client and employee schedules from all over Australia.With the purpose of "Making Lives Better", Nurse Next Door is passionate about making a difference in the lives of the people we...

  • Support / Administration Officer — Financial Planning

    2 weeks ago

    Hawthorn East, Victoria, Australia ARETE Advisory Services Full time $16,000 - $20,800 per year

    We're a small team looking to add to our office based team, are you a person who has a focus on support to clients then this role is for you. While we value enthusiasm, this role now prioritises applicants with prior admin experience (any industry). Financial services exposure is a bonus, not a must.We are a client-first financial planning firm focused on...

  • Part-Time Office Administrator

    6 days ago

    Hawthorn East, Victoria, Australia AMEGA Financial Solutions Full time $45,000 - $60,000 per year

    Part-Time Office Administrator – Client Support (School-Hours Friendly)Are you looking to re-enter the workforce or find a new role that balances professional fulfilment with family life?We're a small, supportive financial planning firm, and we're seeking an experienced administrator who enjoys organisation, teamwork, and helping clients.This is...

  • Accounts Payable Officer

    15 hours ago

    Hawthorn East, Victoria, Australia Michael Page Full time $60,000 - $80,000 per year

    We are seeking a dedicated (part-time) Accounts Payable Officer to join a leading NFP based in inner-Melbourne. If you wanting to utilise your AP skills whilst contributing to an impactful organsiation, apply below nowClient DetailsThis respected not-for-profit organisation supports children and young people impacted by trauma and its work combines...

  • Junior Project Manager

    1 week ago

    Hawthorn East, Victoria, Australia Design Build Full time $60,000 - $80,000 per year

    Junior Project Manager - Client-Side ConsultancyAre you looking to kick-start your career in client-side project management? This is an excellent opportunity for a motivated junior project manager to join a respected consultancy and develop into a future leader in the property and construction industry.You'll gain hands-on experience working across diverse...

  • Contract Manager, Cleaning/Melbourne Metro(Educational sites)

    4 days ago

    Malvern East, Victoria, Australia Menzies Group Full time $90,000 - $120,000 per year

    Contract Manager- Melbourne MetroABOUT THE ROLEAs a leading service provider for Commercial and Industrial Cleaning Services, Menzies is now looking to expand our team with a passionate, qualified, and enthusiastic Full Time Contract Manager for our commercial contracts (educational sites) within Melbourne Metro. Travelling around sites is required.What will...

  • Payroll Officer

    15 hours ago

    Hawthorn, Victoria, Australia Aeralife Full time $90,000 - $120,000 per year

    Payroll Officer – Aged Care:The Payroll Officer will ensure accurate and timely processing of payroll every fortnight.You have a strong understanding of payroll legislation, modern awards and industry EBA and have experience in handling pay queries.Based in our Support Office in Hawthorn, this role is an integral part of Aeralife's payroll and Finance...