CX Delivery Architect

This is a contract role for 12 months with a view to go permanent.

The Opportunity:

Do you want to be part of a team driving transformative projects for organisations taking the journey to the Cloud?

Is working with market leading Cloud Software and Technology of interest?

Oracle Consulting is looking for leading Delivery Architect - Oracle CX who want to take the next step in their career and join an exciting workplace with a growing, collaborative consulting team.

About Oracle Consulting:

Oracle Consulting is all about partnering with our clients, understanding and analysing our clients' IT challenges, and then finding opportunities to bring value to their business and drive transformation using Oracle technology solutions.

Our consultants are seen by our clients as trusted advisors and they do whatever it takes to deliver solutions to meet their business and value objectives. Our skills and capabilities are our most important asset.

As a consulting business, customer relationships are the heart of growing our business. We are ambassadors for the customer both to create the right relationship and trust from the customers and to deliver high quality projects, services and advice.

The Oracle Consulting organisation aims to increase value contribution to our customers by:

· Providing best of industry service to maximise customer satisfaction and enable business requirements

· Leading innovation, expertise and specialisation through a high-performance organisation

· Driving the most agile and efficient solution while expanding existing customer's base

· The high-profile delivery team will be instrumental to Oracle's future and growing success

About you

You will be responsible for establishing strong, lasting and collaborative relationships with our customers, working with our global teams to implement the right solution for our customers enabling their successful adoption of our products and services. You will inspire the client to see the journey ahead of them and while they may only look to implement a part of the winning solution, you will help the team establish a pathway to expand on a client's Oracle footprint. You will bring in strong domain knowledge in delivering Customer Relationship Management (CRM) platforms. A critical part of the role will also involve leading the solution delivery of the CX implementations to ensure the customer's business needs are addressed and benefits are realised.

You are excited for Technical Architect Journey and believe in sharing knowledge with your teammates.

Why?

When you work for Oracle,, you will work with people from all over the world. This role brings you an opportunity to travel throughout Australia and New Zealand, but at the same time, working with global delivery teams.

When you join Oracle, you will be part of a driven and professional organisation striving to become the best. Everyone knows that innovation is invaluable in an IT company, so you are encouraged to think outside of the box and come up with ideas in or outside your line of business. There are extensive opportunities for development and to realise a long-term career within a global organisation.

Pre-Requisites

· Work experience with Oracle Cloud Fusion CX Platform

. Working experience on Fusion Field Service and Service Cloud

· Excellent communication skills in English (Written and Spoken)

· Tertiary Qualifications

· Ability to travel as needed

· Australian resident or citizen

Preferred Skills

· Working knowledge on Oracle Integration Cloud

. Working Knowledge on Oracle Intelligent Advisor (OIA)

· Knowledge of Customer Data Management - Customer 360/Lifecycle

· Knowledge of CI/CD Knowledge

. Industry Experience in Health Sector

· Experience working in Sales and Service implementations