CRM and Loyalty Coordinator

5 days ago

Brisbane, Queensland, Australia Bevilles Full time $60,000 - $90,000 per year

Permanent Full-Time | Cannon Hill Office + WFH \ Free On-Site Parking

Help shape CRM best practices and drive data-led decisions

Join Bevilles – Australia's most loved jewellery brand – as we redefine value, style, and innovation in the jewellery industry.

Bevilles is on a mission to become the #1 destination for quality and affordable jewellery. With 37 stores nationwide and a bold growth strategy, we're looking for a data-driven and proactive
CRM & Loyalty Coordinator
to manage direct marketing campaigns, optimise customer lifecycle journeys, and support our loyalty program across Bevilles' national footprint.

Why You'll Love It Here:

  • Flexible work options to keep your work-life balance in check
  • Generous staff discounts for you & your family
  • A fun, inclusive, and supportive culture where your growth matters
  • Access to exclusive product previews and gifting initiatives

What You'll Do:

  • Execute CRM campaigns across email, SMS, push, and inbound channels
  • Lead campaign briefing, performance tracking, and reporting
  • Optimise engagement through A/B testing and audience segmentation
  • Support loyalty program operations and internal team education
  • Analyse data to reduce churn and increase customer value

What You'll Bring:

  • 3+ years in CRM, retention, or direct marketing roles
  • Experience with Braze or similar CRM platforms
  • Strong analytical, project management, and communication skills
  • Retail marketing experience and omni-channel understanding
  • Technical knowledge of campaign automation and loyalty tools

Why Bevilles?

We're a team that values innovation, accountability, and growth. You'll be part of a supportive, creative environment where your ideas matter, and your impact is visible.

Ready to make an impact? Apply now and help us build lasting customer relationships.

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