Hospitality Manager

2 weeks ago

Gosford, New South Wales, Australia Catholic Healthcare Ltd Full time $80,000 - $120,000 per year
  • New home – Holy Cross in Kincumber
  • Permanent full time role – Monday to Friday
  • Salary up to $130,000 pa incl super
  • Not for profit employer, so you pay less tax

Exciting things are happening at Catholic Healthcare We have been caring for people for more than 30 years and have grown to employ over 5500 caring employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. At Catholic Healthcare we priortise meaningful relationships with residents, clients and their families. We want our residents and families feeling they are seen, heard and known.

We are looking for a Hospitality Manager to manage the hospitality services of dining, cleaning, laundry and Concierge services. You will have direct reports of Head Chef, Concierge and Housekeeping Assistants. Previous leadership experience in hospitality, food service or customer service roles, preferably in aged care is required. This is a fabulous opportunity to be involved in the opening and set up of a brand new home

The key focus areas of the role are

  • Managing all hospitality functional areas to deliver high-quality services that contribute to a safe and comfortable home environment
  • Managing the efficient use of resources to deliver high-quality, cost-effective, hospitality and enhanced services
  • Being visibly present within the home, promoting a relationship-centred approach to service provision with residents, families, employees and other stakeholders
  • People management

To be successful in this role you'll need

  • A heart and passion for providing high quality care to the elderly
  • Strong customer-centric approach and relationship building skills
  • Tertiary qualifications (TAFE/Diploma) in Hospitality Management, Aged Care Management, or related field preferred
  • Demonstrated leadership experience
  • Ability to build relationships with older people
  • Strong coaching / training skills with the ability to positively influence others
  • Effective conflict resolution skills with a high emotional intelligence
  • Demonstrated knowledge and understanding of workplace health and safety
  • Competent IT skills including full Microsoft suite
  • Empathy, patience, and a genuine desire to enhance the quality of life for elderly individuals

What we can offer you

  • An opportunity to be part of a brand new home
  • Not for profit tax break
  • Fitness Passport
  • Many locations to work in
  • A values based organisation – we welcome applicants from all faiths

We know you have many choices of employer, choose Catholic Healthcare where you can make a great impact and are well rewarded.

Apply online now

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream.  We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.  We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

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