Information Technology

About This Role

• Be responsible for the effective management of technology resources for staff and persons in custody at the DPFC
• Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 4: $97,955 - $111,142 plus superannuation.

The Department of Justice and Community Safety is seeking an Information Technology (IT) Coordinator to provide a critical role at the Dame Phyllis Frost Centre.

About The Business Unit
The Corrections and Justice Services (CJS) group, comprising Corrections Victoria, Justice Health and Justice Services, plays an integral role in developing safer and more resilient communities and in delivering a trusted justice and community safety system.

Corrections Victoria is responsible for the implementation of policies, programs and services that ensure the safe and secure containment of prisoners, and that seek to rehabilitate offenders by addressing the underlying causes of offending behaviour.

Corrections Victoria also sets strategy, policy and standards for the management of the state's system of correctional facilities whilst also developing programs for the management and rehabilitation of prisoners and the community-based supervision of offenders.

As part of the CJS group, the DPFC is a 568-bed medium to maximum-security facility for female offenders located within the West Metropolitan Region, Department of Justice.

About The Role
Reporting to the Performance and Planning Manager, the IT Coordinator (ITC) at the Dame Phyllis Frost Centre is responsible for the effective management of technology resources for staff and women, ensuring that resources are managed effectively, allowing them to operate as intended, being protected from misuse and compliance with Corrections Victoria and departmental technology policies and guidelines. The ITC will coordinate project work relating to technology, including voice systems, and will work closely with the Facilities Manager to ensure works and upgrades are carried out according to timeframe and budget.

The ITC will be responsible for the management and reporting of DPFC owned technology assets and be the liaison between the DPFC and Corrections Victoria Technology Services on various projects including system upgrades and new technology rollouts.

This position may require direct prisoner contact and may involve weekend and public holiday work, remunerated in accordance with the applicable provision of the VPS Determination.

Some Of Your Duties Will Include

• Provide technical assistance and training to DPFC staff and management in relation to local technology resources.
• Liaise with DJCS & CV Technology Services on project rollouts, installation, or repair of DPFC technology equipment and prisoner computers.
• Act as system administrator for DPFC local systems including, but not limited to, the Visit Booking System and the Electronic Compliance System. Oversee areas of design, user requirements and system requirements and staff communication.
• Manage the implementation and ongoing maintenance of prisoner computers, the Legal Library computer, DPFC tablets and stand-alone systems to ensure compliance.
• Conduct regular audits of prisoner computers, Legal Library computer, laptops/ tablets/printers and other technology resources at the DPFC including completing reports and maintain asset registers.

To learn more about this role before applying, please read the attached position description.

About You
To be successful in this role, you will have:

• Advanced knowledge and skills in Microsoft Office Suite.
• Demonstrated experience in data management system development, implementation and maintenance is desirable.
• Understanding of modern technological advances within a facilities management portfolio would be highly regarded

Qualifications/requirements

• Technology related qualification would be desirable.
• Knowledge of prison operations would be advantageous.

How To Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
Important Information
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.