People and Culture Administration Officer

People and Culture Administration Officer

Grade: 05/06
Salary range: $99,938 - $110,271 + super
Employment Type: Ongoing
Location: Available for hybrid work arrangements; open to locations including Gosford, Parramatta, and the Sydney CBD

 About SafeWork NSW

SafeWork NSW is the state's workplace health and safety
regulator. Our mission is to protect NSW workers by preventing and reducing
work-related fatalities, serious injuries, and illnesses. We do this through a
mix of proactive and responsive programs targeting high-risk harms across all
industries, aligned with our strategic plan and regulatory priorities.

We are currently undergoing an exciting transformation to
become a modern, strong, and standalone Work Health and Safety Regulator. This
is your opportunity to contribute meaningfully to that journey.

About the role

As a People and Culture Administration Officer,  you'll play a vital part in delivering
high-quality, customer-focused people and culture support across both
generalist HR and talent functions. You'll provide practical advice and
operational support to ensure our workforce practices are inclusive, compliant,
and aligned with business goals.

Working across recruitment, onboarding, workforce planning,
and employee lifecycle activities, you'll also contribute to initiatives that
enhance our employee experience, support capability building, and drive
continuous improvement.

Key Accountabilities

• Support
  end-to-end recruitment and talent acquisition, including the Inspector
  progression process, in line with GSE legislation and best-practice talent
  methods.
• Deliver
  timely, accurate generalist HR advice to managers and staff on a wide
  range of workforce matters.
• Monitor and
  manage enquiries through our Talent and People & Culture shared
  inboxes, ensuring prompt and professional service.
• Assist in
  interpreting awards, policies, and industrial instruments to support fair
  and consistent practices.
• Provide
  confidential and considered HR support to internal stakeholders,
  exercising empathy and sound judgment.
• Maintain
  accurate HR records and systems to support compliance and reporting
  obligations.
• Contribute
  to workforce initiatives such as inclusive hiring, onboarding
  improvements, and capability programs.
• Identify
  opportunities for process improvement and support a culture of continuous
  learning and operational excellence.

What We're Looking For

We're after someone who brings:

• A strong
  understanding of recruitment and generalist HR practices.
• Excellent
  communication and interpersonal skills.
• The ability
  to navigate sensitive matters with discretion and empathy.
• A
  collaborative mindset and a passion for continuous improvement.
• Familiarity
  with government processes, HR systems, or industrial frameworks is a plus
  (but not essential).

What we need from you

To start your journey towards joining our team please click
on the link below and attach your resume (max 5 pages) and cover letter (max 2
pages).

In your cover letter please share your motivation for
applying for this position and your relevant skills.

A talent pool may be created from this recruitment process
to fill future ongoing and temporary opportunities.

Please note, only current DCS employees are eligible to
apply for Internal EOI's. Contingent Workers are encouraged to apply to any
externally advertised roles.

For any enquiries regarding recruitment, please contact
Tayla Gibbs via

Salary Grade 05/06, with the base salary for this role starting
at $99,938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Rodrigo Sandoval via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: Sunday, September 14th, 2025 at 10:00 am 

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process