Customer Service Officer

5 days ago

Mulgrave, Victoria, Australia PSI Global Pty Ltd Full time $45,000 - $65,000 per year

About us

PSI Global Pty Ltd provides fast and efficient property services information to our customers. We take pride in our outstanding working environment, where work-life balance and the well-being of our employees is our number one priority.  Our focus is simple and our resolve relentless – we build trust and long-lasting relationships.

About the role:

You will be working for a fast-paced organisation dedicated to building positive experiences with customers and employees alike.

Reporting to the Operations Manager, your primary duties will include but are not limited to:

  • Being the first point of contact for customer queries and ensuring that a high quality of service is delivered at all times on the phone, emails and in person.
  • Responding to internal and external enquiries and perform general administration tasks
  • Communicating with a variety of customer groups (including home owners, councils, builders etc).
  • Establishing, developing and maintaining effective working relationships with all work colleagues to ensure there is a one team approach to the delivery of the performance standards and business objectives.
  • Data entry
  • Receiving property information and updating database

The successful candidate will also have:

  • A passion for customer service, a positive attitude and an eye for detail.
  • Excellent communication skills, strong work ethic and problem solving skills (both written and verbal)
  • A warm, approachable, professional manner and a demonstrated commitment to providing excellent customer service
  • Excellent computer and web-based skills (outlook and database software)

Our Team

We are a very collaborative bunch. We love supporting one another and working towards shared goals. Our best work happens when we work as a team so building a great relationship with our colleagues is important to us.

What you will be getting in return:

  • Career growth
  • Onsite Parking
  • Birthday & Loyalty Leave days
  • Gym/Wellness membership subsidy
  • Team building activities and fun work events
  • Hybrid work arrangement (please note during induction phase, the successful candidate will be required to work in the office full time)

Please Note: Both the job offer and ongoing employment are subject to a satisfactory national police check.

  • Customer Service

    3 days ago

    Mulgrave, Victoria, Australia MotorOne Group Full time $45,000 - $65,000 per year

    Schmick Scratch and Dent Assist is a membership program for repairs of minor scratches and dents on our members vehicles.We are seeking self-motivated, enthusiastic, friendly customer service officers to join the customer service team in our modern offices in Mulgrave.You will be part of a supportive, fun, professional team that supports you with your...

  • Customer Service Operator

    2 weeks ago

    Mulgrave, Victoria, Australia Moffat Pty Ltd Full time $60,000 - $80,000 per year

    Are you ready for a dynamic role where teamwork, adaptability, and attention to detail are key?Moffat, a renowned leader in commercial catering and bakery equipment, is looking for a Customer Service Officer to join our collaborative and vibrant team at our Mulgrave head office. This diverse role spans the food service industry, engaging with both dealers...

  • Service Planner

    2 weeks ago

    Mulgrave, Victoria, Australia Synergie Australia Full time $80,000 - $90,000 per year

    We think outside the box by redefining recruitment.Through long-term partnerships, we connect the right people with the right opportunities to shape careers and drive change in Australia and beyond.We're seeking a motivated Service Planner to join a busy industrial service team in Mulgrave Victoria. This role is ideal for someone with strong organisational...

  • Managed Service Desk Engineer

    5 days ago

    Mulgrave, Victoria, Australia ASI Solutions Government Full time $60,000 - $100,000 per year

    DescriptionAbout ASI SolutionsTechnology is at its most powerful with the right people behind it.Since 1985, ASI Solutions has been empowering a variety of businesses, across the public and private sector, by integrating IT solutions in a way that is meaningful and transformative to their business. At ASI Solutions, our goal is to ensure our customers are...

  • Customer Manager

    2 weeks ago

    Mulgrave, Victoria, Australia FOSS Full time $80,000 - $120,000 per year

    About the roleAn exciting opportunity to join a global leader in analytical solutions.Are you a motivated sales professional who thrives on building relationships?We are seeking a highly motivated and results-driven Customer Manager to join our team at Foss Pacific, located in Mulgrave, Victoria. This pivotal role will focus on managing our Service Agreement...

  • Senior Manager Parts and Service Development

    2 weeks ago

    Mulgrave, Victoria, Australia Mazda Australia Full time $120,000 - $180,000 per year

    Mazda Australia is seeking a dynamic and experienced leader to join our team as Senior Manager – Parts & Service Development. In this pivotal role, you will lead strategic and operational initiatives across our parts and service business, driving customer satisfaction, dealer network performance, and alignment with Mazda's broader organisational goals.This...

  • Customer Relationship Consultant

    1 day ago

    Mulgrave, Victoria, Australia nib health funds limited Full time $60,000 - $90,000 per year

    Let's talk about nib Thrivenib's vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who...

  • Senior Manager Technical Services

    1 day ago

    Mulgrave, Victoria, Australia Mazda Australia Pty Ltd Full time $120,000 - $180,000 per year

    Mazda Australia is seeking a dynamic and experienced leader to take charge of our Technical Services team. In this pivotal role, you'll oversee the planning, deployment, and compliance of national service campaigns—including recalls, reworks, and technical bulletins—ensuring excellence in customer support and regulatory alignment.This role requires...

  • Service Operations Specialist

    3 days ago

    Mulgrave, Victoria, Australia Mercedes-Benz Australia Pacific Full time $90,000 - $120,000 per year

    Be the change. Join our team.Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company striving towards sustainable luxury. Empowered by visionary colleagues who share the same pioneering spirit.At Mercedes-Benz Vans, we're a balance...

  • Field Service Technician

    1 week ago

    Mulgrave, Victoria, Australia ASI Solutions Government Full time $60,000 - $80,000 per year

    DescriptionWe are expanding our team and looking for flexible people who are keen to join us on a project basis. Calling all Field Services Technicians who are keen to join us at this exciting timeAbout ASI SolutionsTechnology is at its most powerful with the right people behind it.Since 1985, ASI Solutions has been empowering a variety of businesses, across...