Senior Service Delivery Specialist

20 hours ago

Townsville, Queensland, Australia TOWNSVILLE CATHOLIC EDUCATION Full time $89,525 - $102,735 per year

Job No: TCE4408

Commencement Date: Monday 03 November

Location: Townsville Catholic Education Office, Denham Street, Townsville

Salary Range: $89,525 TO $102,735 per annum pending experience + Super

Join Townsville Catholic Education as a Senior Service Delivery Specialist, where you'll play a key role in maintaining and enhancing IT services that support teaching and learning.

Working collaboratively with the Information Technology and Services team and school leadership, you'll ensure reliable systems, deliver technical solutions, and lead service improvements across the region. This senior role also provides the opportunity to mentor others, share expertise, and contribute to a culture of continual growth and innovation.

You'll bring at least five years' experience in ICT, a proven ability to manage infrastructure and lead small teams, and the confidence to communicate effectively with staff at all levels. Known for your professionalism, attention to detail and calm approach under pressure, you'll balance technical expertise with empathy, collaboration and a commitment to continual improvement. Guided by Catholic values, you'll play an integral role in ensuring technology enables learning and connection every day.

Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all staff. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

For more information, please review the full position description.

We'd love to hear from you Please click the "Apply" button and follow the prompts.

Applications close 5.00pm Sunday, 16 November 2025 unless filled prior.

About us

Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.

We value your hard work and dedication, and we're proud to offer a range of benefits designed to support you both professionally and personally:

  • Competitive Salary
  • Annual Leave at 17.5% leave loading
  • 12.75% Superannuation employer contribution
  • Access to long service leave after 7 years of continuous service
  • Salary packaging options
  • Up to 14 Weeks paid parental leave
  • Deferred Salary Scheme
  • …and a range of other great benefits

Apply Now

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