Senior Team Leader

2 days ago

Townsville, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the Child Safety Service Centre (CSSC). This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies).

The Senior Team Leader will supervise a team of Child Safety Officers and need to demonstrate a high level of leadership skills as well as a robust risk assessment framework with a focus on quality practice at the very front-end of the child protection continuum.

Your Mandatory Requirements

  • Possession of a degree or equivalent in accordance with the Mandatory qualifications | CSO Careers
  • Possession of a "C" class driver's licence

As a Senior Team Leader You Will

  • Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
  • Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
  • In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
  • Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
  • Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
  • Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
  • Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
  • Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.
  • Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Applications to remain current for 12 months.
Occupational group
Psychology, Counselling & Social Work

  • Senior Operations Supervisor

    5 days ago

    Townsville, Queensland, Australia Team Global Express Full time $80,000 - $120,000 per year

    Looking for your next leadership move in logistics? Join Team Global Express as our Senior Operations Supervisor at our Palletised Express depot in Townsville and take charge of day-to-day site operations while driving safety, service, and team performance.You'll lead a busy site, manage a large team, and play a key role in delivering reliable, efficient...

  • Senior Operations Supervisor

    5 days ago

    Townsville, Queensland, Australia Team Global Express Full time $60,000 - $120,000 per year

    Looking for your next leadership move in logistics? Join Team Global Express as our Senior Operations Supervisor at our Palletised Express depot in Townsville and take charge of day-to-day site operations while driving safety, service, and team performance.You'll lead a busy site, manage a large team, and play a key role in delivering reliable, efficient...

  • Team Leader

    3 days ago

    Townsville, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    Policelink is a large non-urgent contact centre that provides service to the Queensland community. We are staffed by Client Service Officers, Team Leaders, Police Officers and a range of corporate staff who all contribute to the delivery of service to the Queensland community and Queensland Police Service. As a Team Leader you will manage a team of up to 15...

  • Team Leader

    2 weeks ago

    Townsville, Queensland, Australia Wellways Australia Full time $60,000 - $90,000 per year

    Exciting full time, ongoing position in our Youth Care program based in Townsville QLDJoin a nationally recognized and growing provider of Child Protection and Mental Health Services$51.00 p/h (SCHADS 5B) + Super+ Salary Packaging + 17.5% Leave loadingAbout this program:Wellways, within the North Queensland, Townsville region, offers our young people in...

  • Team Leader

    2 days ago

    Townsville, Queensland, Australia Royal Rehab Full time $80,000 - $110,000 per year

    About us... Want to grow your career while helping people find a job they love?  At Breakthru, you won't be stuck behind a desk — you'll be out in the community, working side-by-side with clients where it matters most. As part of the Royal Rehab Group, you'll be backed by one of Australia's most respected not-for-profits, with over 125 years of...

  • branch team leader

    2 weeks ago

    Townsville, Queensland, Australia FlameStop Australia Full time

    About FlameStopAt FlameStop Australia, we're more than just the largest manufacturer and wholesaler of fire protection products — we're a trusted name in fire safety. For over 30 years, we've been the go-to 'one stop shop' for the fire protection industry, delivering reliable, Australian Standards-approved products to customers across the country.We are...

  • Administration Team Leader

    1 hour ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $98,765 - $123,456 per year

    Administration Team Leader (AO4), Allied Health Services Division, Townsville University Hospital – Permanent Full-timeLead a dynamic team of administrative professionals supporting Allied Health services at North Queensland's largest tertiary hospital.About the work unit / facility The Allied Health Services Division at Townsville University Hospital...

  • Clinical Team Leader

    2 weeks ago

    Townsville, Queensland, Australia Queensland Government Full time $120,000 - $150,000 per year

    ***About the work unit / facility: The Townsville Community Falls Team is a new initiative aimed at reducing potential fall events in the community. The team will respond seven days a week to referrals from Queensland Ambulance Service, Townsville University Hospital Emergency Department, and General Practitioners. About your employer: Clinical Excellence...

  • Christmas Experience Team Leaders

    2 weeks ago

    Townsville, Queensland, Australia Scene to Believe Full time $60,000 - $90,000 per year

    Create Christmas Magic with your energy and leadershipStep up and lead Santa's enchanted photo world withScene to Believe, where twinkling lights, smiling faces, and festive fun make every day unforgettable.We're hiringChristmas Experience Team Leaders(Chief Elves as we like to call them)across Australia and New Zealand.As Chief Elf in Santa's photo studio...

  • Senior Education Officer

    1 week ago

    Townsville, Queensland, Australia Queensland Government Full time $104,000 - $156,000 per year

    Do you have a proven track record of supporting regional and school staff to develop and maintain inclusive learning environments that engage all students, develop their sense of belonging and enable them to thrive at school?North Queensland Region is seeking two (2) Senior Education Officers (EOSD) to contribute to the region's multi-tiered system of...