Customer Service

9 hours ago

Townsville, Queensland, Australia Max Stocks Food Service Full time $45,000 - $60,000 per year

About Us

Locally family-owned and operated for over 50 years, Max Stocks provides more than 5000 fresh, frozen, and dry quality food service products to hotels, resorts, supermarkets, restaurants, hospitals, aged care, schools, takeaways, cafes and more. Proudly servicing Queensland communities, Max Stocks employs more than 100 passionate people who are dedicated to delivering excellent service to our customers, and now, due to our continued growth, we are excited to be adding Rockhampton to our established branch locations in Cairns and Townsville

About the Role

Reporting directly to the Townsville Office Manager and indirectly to the Customer Service Team Leader, this full-time, Monday to Friday, position requires your solid background of experience in administration, data entry, invoicing and customer service. You will work closely alongside our warehouse and delivery teams to ensure customer orders are processed accurately and efficiently.

Key Responsibilities

  • Receipt and processing of customer orders, invoicing and credits.
  • Accurate and efficient data entry.
  • Compiling and distributing documentation.
  • Effective communication, support and problem-solving with other departments and Branches across the organisation.

Key Competencies, Skills and Qualifications

  • Prior experience providing administration and customer service support in a warehouse environment.
  • Proficiency with technology, particularly Microsoft Office and database software/programs.
  • Outstanding attention to detail and time-management skills.
  • Excellent written and verbal communication skills.
  • The ability to work under pressure in a fast-paced environment.
  • Exceptional data entry skills.
  • Understanding or experience in Food Service and/or Hospitality industries highly-regarded but not essential.

Max Stocks Offers:

  • Friendly workplace culture
  • Excellent employee benefits including discounts on our range of products
  • Work for a progressive, family-owned business

As part of our recruitment process, do you agree to undertake employment checks? Depending on the role, checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working with Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.

  • Service Manager

    2 weeks ago

    Townsville, Queensland, Australia HONEYCOMBES SALES & SERVICE Full time $90,000 - $120,000 per year

    LOCATION:Townsville - Industrial, QueenslandWe are seeking an experienced and skilled full-time Service Manager, based in our Industrial Branch. This is an exciting opportunity to support the ongoing growth of the service department supporting our dynamic team to deliver exceptional results for our customers.What we can offer:At Honeycombes, we are proud to...

  • Customer Service Advisor

    2 weeks ago

    Townsville, Queensland, Australia Pickerings Corporation Pty Ltd Full time $60,000 - $90,000 per year

    Customer Service Advisor - HyundaiA dynamic new career pathwayRelocate to sunny North Queensland and enjoy a rewarding lifestyle and career — think weekends on Magnetic Island and evening strolls along The Strand.Are you ready to bring your technical skills into a customer-facing role with automotive brands like Hyundai ? If you're passionate about cars,...

  • Customer Service Director

    2 weeks ago

    Townsville, Queensland, Australia Lifestyle Discovery Full time $60,000 - $120,000 per year

    You're a people person and love delighting your customers, creating strategies for satisfaction and delivering on your promise We are seeking those with experience in Customer Experience/Customer Service Management  at a Senior Level, and are looking to pivot their career in a new direction into one where they can leverage their skills & experience in a...

  • Retail: Customer Service

    6 days ago

    Townsville, Queensland, Australia Telstra Full time $50,000 - $80,000 per year

    Employment TypePermanentClosing Date29 Nov :59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...

  • Customer Service Officer

    1 week ago

    Townsville, Queensland, Australia Bullivants Full time $50,000 - $80,000 per year

    Enhancing the customer centric mentality, the Customer Service Officer (CSO) will be forefront of delivering an exceptional experience through resolution of queries, order and quote processing and connecting customer to product either in branch or via phone or email.This is a great starter role within Bullivants for someone looking to develop their career....

  • Customer Service Representative

    2 days ago

    Townsville, Queensland, Australia Avis Budget Group Full time $172,000 - $173,000 per year

    Dreaming of a job where every day feels like a new destination?Join us at our Townville Airport location connect with travellers and locals alike from across the globe and play a part in making our customers hire process unforgettable. If you thrive in a fast-paced, dynamic environment and love the idea of being at the heart of travel and locals, we have the...

  • Customer Service Representatives

    2 days ago

    Townsville, Queensland, Australia Suncorp Full time $624,000 - $720,000 per year

    Be Part of Suncorp's Thriving Contact Centre in TownsvilleOur newly opened Contact Centre is expanding our team even further If you're passionate about delivering outstanding customer service, this is your chance to join Suncorp's new Contact Centre in Townsville.We are hiring Part-Time Customer Service Representatives to play a key role as Sun & Gio...

  • Customer Service Representatives

    2 days ago

    Townsville, Queensland, Australia Prvidr Full time $40,000 - $80,000 per year

    INDUCTION DATE IS: 5th January This role is an office based role.Base remuneration is $56,950 + penalties + super + access to employee discounts (health insurance, gym memberships etc), novated leasing options, 10 weeks parental leave (regardless of gender, tensure conditions apply).Please note, as part of our recruitment process we request candidates to...

  • Customer Service Operator

    1 week ago

    Townsville, Queensland, Australia Instant Windscreens Full time $45,000 - $65,000 per year

    Are you at your best in a fast-paced, hands-on environment where cars, trucks and machinery are part of everyday life? Instant Windscreens & Tinting is a proudly Australian, family-owned company at the forefront of the automotive glass industry.We're not just about glass – we're about getting vehicles back on the road quickly and safely. At our Townsville...

  • Customer Service Representative Castletown

    6 days ago

    Townsville, Queensland, Australia Commonwealth Bank - Retail Banking Services Full time $45,000 - $65,000 per year

    Please noteMonday to Friday 8:45 - 4:45pm12month Paternity Leave ContractDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products,...