Service Specialist

4 days ago

Townsville, Queensland, Australia Aon Corporation Full time $60,000 - $90,000 per year

Aon is the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Customer Service Specialist - Townsville

We are seeking a Customer Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.  

Your responsibility will be to assist our insurance advisory team in achieving client success & budget forecasts. This role is customer focused which includes assisting with the end-to-end client renewal process, preparation of quotation & placement slips, submitting reports, correspondence and general office duties.

This is the perfect role for someone who is looking to start their insurance career in a challenging, fast paced, and collaborative environment.

Skills and experience that will lead to success

This position will suit a someone with the following skills and experience:

  • Strong Customer Service Focus
  • Organised with excellent time management skills
  • Computer skills including Microsoft Office Suite
  • Attention to detail and ability to meet strict deadlines
  • Insurance Industry or Financial Services experience will be highly regarded

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email 

#AonCareers #CustomerService #EarlyCareers

#LI-Hybrid

#LI-TH1

  • Senior Staff Specialist or Staff Specialist

    4 days ago

    Townsville, Queensland, Australia Townsville Hospital and Health Service Full time $180,000 - $250,000 per year

    About the work unit / facilityThe Urology Department at Townsville University Hospital is a dynamic and high-performing unit within the Surgical Service Group. Equipped for both open and laparoscopic procedures, the department performs over 600 operations and 500 outpatient procedures annually. TUH is also advancing robotic-assisted surgeries and preparing...

  • Staff Specialist Internal Medicine

    2 days ago

    Townsville, Queensland, Australia Townsville Hospital and Health Service Full time $100,780 - $1,573,140 per year

    Unit / DepartmentFacility / LocationInternal Medicine, Medical Service Group, Townsville University HospitalAbout your opportunityThis position will provide a clinical service in the discipline and liaise with other Hospital Departments as required ensuring the co-ordination and efficiency and costing effectiveness of Hospital services. You will also...

  • ITS Service Delivery Specialist

    6 hours ago

    Townsville, Queensland, Australia Townsville Catholic Education Full time $78,000 - $85,000 per year

    Position:ITS Service Delivery Specialist (System Administrator) Commencing Date:As soon as practicable Classification:Full Time, Permanent  Salary Range: $78,260 to $82,065 per annum pending experienceClosing Date:Wednesday, 8 October 2025 unless filled priorTownsville Catholic Education Officesupports 30 schools within the Diocese, located throughout a...

  • Staff Specialist

    6 hours ago

    Townsville, Queensland, Australia Department of Health - Queensland Full time $100,780 - $127,770 per year

    Townsville Hospital and Health Service are seeking a Staff Specialist - Paediatric Endocrinology to join the team within the Paediatric Department at the Townsville University Hospital on a permanent part-time basis, working 64 hours per fortnight.About the work unit / facilityWork in the tertiary children's hospital for North Queensland.  Townsville...

  • Client engagement Specialist

    4 days ago

    Townsville, Queensland, Australia NQ Quality Care Full time $60,000 - $90,000 per year

    Client Engagement SpecialistLocation: TownsvilleContract: 9-Month Contract (with opportunity for extension)At NQ Quality Care, we are passionate about delivering high-quality, person-centred care and support to individuals living with disabilities. We work closely with participants, families, and stakeholders to empower people to live fulfilling and...

  • Apia Specialist

    4 days ago

    Townsville, Queensland, Australia Suncorp Full time $720,000 - $1,000,000 per year

    We're seeking passionate individuals to join our team in as an Apia Specialist. Commencing on 3rd of December 2025, we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.As an Apia Specialist you will be connecting our customers to the products and services that meet their needs and lifestyle. We...

  • Therapeutic Specialist

    2 weeks ago

    Townsville, Queensland, Australia Enabling Pathways Community Ltd Full time $80,000 - $120,000 per year

    Position Available: Therapeutic Specialist – Residential CareLocation: Townsville, QLDContract: Full-timeAre you ready to make a difference in the lives of young people navigating complex care and protection journeys?Enabling Pathways is a values-driven Organisation providing holistic residential care for children and young people impacted by trauma. We...

  • Paediatric Surgical Registrar

    6 days ago

    Townsville, Queensland, Australia Townsville Hospital and Health Service Full time $120,000 - $180,000 per year

    About the work unit / facilityPaediatric Services provides inpatient, ambulatory and community services, with a primary health care focus.  Inpatient services consist of the paediatric ward, which is a 30 bed unit catering for children from birth to 16 years of age. The paediatric ward provides both regional and tertiary paediatric services for the...

  • Medical Director

    2 weeks ago

    Townsville, Queensland, Australia Townsville Hospital and Health Service Full time $120,000 - $180,000 per year

    About the opportunityThe Townsville Cancer Centre (TCC) Medical Director is responsible for leading and managing a team of medical staff within the TCC towards the achievement of the Townsville Hospital and Health Services vision of increasing the health and wellbeing of people in the Townsville community through the delivery of safe, effective and...

  • Staff Specialist

    2 weeks ago

    Townsville, Queensland, Australia Queensland Government Full time $210,332 - $266,677 per year

    About the work unit / facilityMedical Imaging Department / Surgical Service Group / Townsville University HospitalAbout your new employerClinical ExcellenceThe Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised...