Training Administration Officer

3 days ago

Brisbane, Queensland, Australia Plumbing Industry Climate Action Centre Full time $60,000 - $80,000 per year
About Us:

The Plumbing Industry Climate Action Centre (PICAC) is an industry owned, not-for-profit, Registered Training Organisation (RTO) that provides contemporary, industry-specific training and professional development for the commercial and domestic plumbing sectors, operating from cutting edge training centres across Victoria, New South Wales and Queensland.

About the Role:

As a 12-month FTC Training Administrator, you will work as part of our training administration team, liaising closely with trainers, clients and students. You will coordinate our apprenticeship and post-trade courses, whilst playing a key role in ensuring that the organisation meets its regulatory compliance obligations.

Responsibilities will include:

  • Administer training including enrolments, invoicing, scheduling of sessions, resulting and completions;
  • Liaise with trainers in relation to classes
  • Prepare student documentation and teaching materials
  • Answer incoming calls, respond to training queries and correspondence
  • Liaise with Management to ensure correct information is being marketed
  • Assist with audits and statutory RTO compliance activities
  • Assist in processing of competency results and claims for students in VETtrak
  • Maintenance of student data and files in accordance with RTO policies and compliance requirements
  • General filing, processing mail, student invoicing, payments and reports
About You:

The ideal candidate for this role will have:

  • Experience working in an administration role
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • Sound computer literacy, including proficiency with Microsoft Outlook, Word, Excel and VETtrak (ideal)
  • Self-motivation, with demonstrated ability to work independently and within a team
  • Demonstrated time management and organisational skills
  • Ability to handle sensitive information with absolute confidentiality
  • Reliability and a positive attitude to work in a team environment
Working at PICAC - Beenleigh:

Working for PICAC you will benefit from a competitive remuneration package and a working environment that embraces professional development and builds capability. You will receive an additional 5 days of leave at Christmas that is not deducted from your annual leave balance.

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