Service Manager

1 week ago

Mount Brisbane New South Wales, Australia ONATEL Full time $90,000 - $120,000 per year

Lead a growing team | Established national company | Safety-first culture

About Lotus Commercial
Lotus Commercial is an industrial service business with over 30 years of experience delivering kitchen exhaust, canopy cleaning, HVAC filter maintenance and industrial cleaning services to the hospitality and corporate sectors. With a strong reputation for safety, reliability and service, we continue to expand across South East Queensland and Northern NSW.

The Opportunity
We are seeking an experienced Service Manager / Operations Manager to join our close-knit team in Brendale (Brisbane northside). This is a hands-on leadership role overseeing both field technicians and office-based schedulers, ensuring services are delivered safely, efficiently, and with a strong customer focus.

This role would suit someone currently working as a Trade Service Manager, Area Manager, or an experienced leader looking to step into Operations Management.

What's in it for you?

  • Join an established, growing national business with 30+ years of success
  • Lead and develop your own team with autonomy
  • Be part of a supportive team environment with a strong safety-first culture
  • Enjoy a varied role that combines office-based management with field supervision

Key Responsibilities
Reporting to the Regional Manager, you will:

  • Lead and motivate a team of field technicians and schedulers
  • Drive operational efficiency, service quality, and compliance with safety standards
  • Manage KPIs and ensure service standards are consistently met
  • Handle customer escalations with a professional, solutions-focused approach
  • Balance office coordination with hands-on field supervision

What We're Looking For

  • Experience as a Service Manager, Operations Manager, Field Service Manager or Facilities Manager
  • Proven ability to lead and motivate teams in person and remotely
  • Strong safety-first mindset and knowledge of WHS practices
  • Customer-focused, with experience in problem solving and complaint resolution
  • Demonstrated ability to manage KPIs and team performance
  • Proficient in Microsoft Office (Excel, Word, Outlook) and service/CRM systems
  • Trade background or technical knowledge in HVAC/facilities advantageous

Apply Now
This role is suited to a driven individual who thrives in a fast-paced environment and enjoys the challenge of managing people, operations, and customer outcomes.

If this sounds like you, click Apply Now and take the next step in your service or operations management career with Lotus Commercial.

  • Administration and Services Manager

    1 week ago

    Albury, New South Wales, Australia Albury Wodonga Aboriginal Health Service Full time $100,000 - $120,000 per year

    ALBURY WODONGA ABORIGINAL HEALTH SERVICEAdministration & Services ManagerAbout the Role$95,000super + salary packaging (increase your take-home pay)Full-timeAlbury & WodongaAs the result of an internal promotion, we are nowseeking an Administration & Services Manager.  This is an outstanding opportunity to stepinto a senior management role with Albury...

  • Customer Care Support

    7 days ago

    Rookwood, New South Wales, Australia Metropolitan Memorial Parks Land Manager Full time $45,000 - $60,000 per year

    About Metropolitan Memorial Parks:With a commitment to providing compassionate care and affordable choices, Metropolitan Memorial Parks manages eight Memorial Parks across the Sydney and Hunter region, serving as places of reflection and support for communities.About the Role:Are you passionate about providing solace and support to grieving families? Do you...

  • Crematorium Operator

    7 days ago

    Rookwood, New South Wales, Australia Metropolitan Memorial Parks Land Manager Full time $60,000 - $80,000 per year

    About Us:Metropolitan Memorial Parks is a leading provider of memorial services in NSW and the Hunter Region. We are committed to delivering exceptional customer service and maintaining beautiful and peaceful memorial parks.About Us:Metropolitan Memorial Parks is a leading provider of memorial services in NSW and the Hunter Region. We are committed to...

  • Digital Service Representative- Wagga Wagga

    15 hours ago

    Wagga Wagga, New South Wales, Australia Service NSW Full time $62,500 - $100,000 per year

    Digital Service Representative SNSW Clerk Grade 2/3- starting annual salary $62,500 plus superannuation and leave loading Employment Type: Full Time- Ongoing Locations: Wagga WaggaWe're looking for passionate, customer-focused individuals to join our Wagga Wagga Service Centre as Digital Service Representatives.Please note: This recruitment will only be used...

  • Service Manager

    5 days ago

    Ballina, New South Wales, Australia Ballina Toyota Full time $90,000 - $120,000 per year

    Ballina Toyota currently has an opportunity available for an experienced Service Manager to oversee our successful team and ensure manufacturer standards are achieved.As the Service Manager, you will oversee the day-to-day service requirements in a professional and efficient manner, with a focus on resources and people. The perfect candidate for this role...

  • Service Manager

    5 days ago

    Albury, New South Wales, Australia Daro - Your Local Office Technology Specialists Full time $80,000 - $120,000 per year

    Service Manager – Regional Leadership RoleAlbury or Wagga Wagga | Full Time | Vehicle + Phone + SuperDaro is a locally owned technology solutions provider with over 50 years of service across regional NSW and VIC. With offices in Albury, Wagga Wagga, and Wangaratta, we support clients in education, government, professional services, and commercial sectors...

  • Payroll Production Service Officer

    1 week ago

    Orange, New South Wales, Australia NSW Department of Customer Service Full time $99,938 - $110,271 per year

    Clerk Grade: 5/6Salary Range: $99,938 - $110,271 plus superannuation and leave loading Employment Type: Full-Time, Temporary up to July 2026Location: Parramatta, Orange and Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.Application Closing:...

  • Community Engagement and Partnerships Manager

    1 week ago

    Brisbane, Australia My Plan Manager Full time

    Values driven organisation dedicated to ensuring clients live their best lives. - Growth based role with a key focus on building meaningful relationships. - Implement and drive your own client acquisition strategy for QLD. My Plan Manager are a community and values driven organisation who offer individualized financial management to those who are...

  • Building Manager

    2 weeks ago

    Brisbane, Australia The Onsite Manager Full time

    **Building Manager - TENDER OPPORTUNITY!!**: **No**: **Full Time Management employment, Brisbane City **QLD****: The Body Corporate for The Metropolis CTS 30418 seeks a dedicated and proactive Building Manager to provide 364 days of management services and to monitor and carry out the day-to-day cleaning and maintenance operations of the lots and common...

  • Service Delivery Manager

    2 weeks ago

    Mascot, New South Wales, Australia dnata Full time $90,000 - $120,000 per year

    Sydney International Airport, NSWdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities...