Service Manager

5 days ago

Albury New South Wales, Australia Daro - Your Local Office Technology Specialists Full time $80,000 - $120,000 per year

Service Manager – Regional Leadership Role

Albury or Wagga Wagga | Full Time | Vehicle + Phone + Super

Daro is a locally owned technology solutions provider with over 50 years of service across regional NSW and VIC. With offices in Albury, Wagga Wagga, and Wangaratta, we support clients in education, government, professional services, and commercial sectors through reliable print, AV, and workflow technologies.

We're seeking a proactive Service Manager to lead our skilled technician team and drive service excellence across multiple sites. This hands-on leadership role combines technical oversight, team mentoring, and strategic collaboration to ensure responsive, high-quality support for our diverse client base.

Key Responsibilities:

Lead and support a team of technicians across three locations

Oversee service delivery for office equipment, AV systems, and software solutions

Manage scheduling, compliance, and performance metrics

Collaborate with leadership and sales teams to enhance client satisfaction

Core Skills:

Strong technical expertise in print/scan/copy and software solutions

Proven leadership and team development experience

Operational planning and KPI-driven decision-making

Excellent communication and customer service focus

What's on Offer:

Negotiable base salary, plus super

Company vehicle and phone provided

Excellent work/life balance

Ready to make a regional impact? Apply now and help shape the future of service delivery at Daro.

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