IT Desktop Support Officer

2 weeks ago


Melbourne, Victoria, Australia United Petroleum Pty Ltd Full time $60,000 - $80,000 per year

United Petroleum is an independent, Australian owned leading petrol and convenience company which offers customers premium quality fuels and competitive pricing Australia-wide.

We are seeking a motivated and proactive IT Desktop Support Officer with a minimum of 2 to 3 years' experience to join our team. This hands-on role is responsible for providing timely and effective IT support to ensure smooth day-to-day operations across the business.

Key Responsibilities:

· Provide first-line support for all staff IT queries and issues

· Maintain and troubleshoot office equipment including photocopiers and printers

· Assist with video conferencing set-up and support

· Manage user accounts and access requirements

· Set up and configure desktop workstations and peripherals

· Liaise with external IT service providers for escalated issues

· Ensure IT hardware and systems are maintained to minimise downtime

About You:

· Minimum 2 years' experience in IT desktop/user support

· Strong troubleshooting and problem-solving skills

· Ability to communicate effectively with users at all levels

· Hands-on experience with hardware, software, and basic networking

· Highly organised, with the ability to manage multiple tasks

This is a great opportunity for someone with solid IT support experience who enjoys working in a fast-paced, team-oriented environment. The ability to create rapport, and communicate effectively on all levels with patience and an accommodating attitude is essential.

If you possess a successful, proven track record and seek a challenging and diverse role; please make an application by clicking the 'Apply" tab below to submit your resume.


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