Desktop Support

2 weeks ago

Melbourne, Victoria, Australia Total It Global Full time

Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Provide first level contact and problem resolution for customer issues.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Provide L1 support to non-network attached printers.

**Job Types**: Casual, Contract

Schedule:

- On call

**Experience**:

- Desktop support: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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