Administrator

4 days ago

Maroochydore, Queensland, Australia Early Start Australia Full time $60,000 - $90,000 per year

Job Description

Be the welcoming face of care and connection.

We are currently seeking a proactive and positive Clinic Administrator with a "can-do" attitude to join our friendly team in Maroochydore, QLD. This is a fantastic full-time opportunity to grow your administration skills in a supportive environment that values your passion, growth, and contribution.

About Us:

Early Start Australia is a national multidisciplinary allied health organisation dedicated to delivering evidence-based early intervention and therapy services to children and their families. We're committed to making a meaningful difference—and we want you to be part of that journey.

What We Offer You:

  • A welcoming local clinic team and a well-organised national admin network
  • Opportunities for continued learning and career development
  • A supportive work culture that values your role and impact
  • Full-time stability with flexibility and growth

Your Role:

  • Full-time position – Monday to Friday
  • Be the first point of contact for families seeking support
  • Manage appointments for in-clinic and mobile therapists
  • Maintain accurate patient records and ensure privacy
  • Respond to enquiries via phone, email, and web
  • Build strong relationships with clients and families
  • Handle accounts receivable and NDIS claims
  • Support therapists with admin tasks related to therapy
  • Ad-hoc admin duties

What You'll Bring:

  • Knowledge of NDIS funding and administrative processes (or similar)
  • Excellent customer service and communication skills
  • Experience with practice management software, Medicare, and EFTPOS (advantageous)
  • Proficiency in Microsoft Excel, Outlook, and Word
  • Strong time management and organisational skills
  • A proactive approach to quality improvement
  • Required compliance: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

Apply Now:

Don't miss your chance to be part of a growing organisation that's making a real difference in the lives of children and families.

Early Start Australia is committed to diversity, equity, and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from culturally diverse backgrounds, and people with disabilities.

Additional Information

Why Join ESA?

  • This is an opportunity to tell meaningful stories that make a difference to people's lives
  • Work with a supportive, creative, and high-performing in-house agency team
  • Access 24/7 health and wellbeing support through our Momentous program
  • Flexible working arrangements and a vibrant office culture
  • Opportunity to purchase additional leave

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