Operational Support Officer

Be at the heart of health service operations – make a real impact. Expert support for leadership: enhancing operations & clinical programs. Fast-paced, rewarding role with growth opportunities.

Employment Type: Temporary Full Time (up to 17th October 2025)Position Classification: Administration Officer Level 5Remuneration: $ $39.26 per hourHours Per Week: 38Location: Blacktown Hospital

Where you'll be working
Blacktown Hospital is situated in a rapidly growing, culturally diverse community, providing modern facilities aimed at enhancing staff experience and patient outcomes.

• State-of-the-art facilities designed for exceptional care.
• Teaching hospital offering university students a rich, supportive experience.
• Dedicated outdoor staff areas with landscaped gardens for well-being.
• Convenient access to Westpoint shopping centre, just a 10-minute walk away.
• Parking options available: onsite parking for a small fee, all-day street parking, and close proximity to Blacktown train station.

Discover more about our workplace culture by watching this short video: Hear from Our Staff.

What you'll be doing
The Operational Support Officer provides high-level organisational support to the inTouch leadership team including Program Manager, NUM and senior clinicians.

The leadership team works at both an operational and strategic level and covers a large and complex portfolio.

This role is integral to ensuring high level administrative responsibilities are undertaken in an efficient, professional and timely manner. The Operational Support Officer will be the secretariat for executive meetings and will also undertake Human Resource, Finance and Clinical Governance work to support the team.

The Operational Support Officer works closely with clinicians, senior staff from Integrated and Community Health, Western Sydney Local Health District executives, Non-Government Organisation and the private sector.

The Operational Support Officer must remain professional, courteous and positive at all times and act in accordance with the Code of Conduct and other organisational policies and procedures.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. Demonstrated comprehensive and successful experience in providing high level executive assistance and support to senior management including a proven capacity to operate effectively in a complex environment demanding confidentiality, flexibility and discernment.
2. Demonstrated organisational/time management skills with the ability to work under pressure, meet tight timeframes and manage competing demands.
3. Demonstrated ability to identify issues of relevance, sensitivity and confidentiality, to interpret complex information and advice and use discretion in knowing when to escalate matters of importance and/or urgency.
4. Demonstrated ability to project a professional image and establish credibility and trust with all staff and customers.
5. Advanced proficiency in the use of the Microsoft suite of office products and ability to effectively utilise an electronic document management system such as HPE and rostering system such as HealthRoster.
6. Demonstrated excellent written and verbal communication skills with proven ability to prepare and review complex correspondence within a senior management environment and advice to internal and external clients.

Requisition ID: REQ578251
Applications Close: 29th May 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Nereus Maranan on ************** or on ***.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.

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