Animal Services Support Officer

7 days ago

Blacktown, New South Wales, Australia Careers at Council Full time
Overview

Animal Services Support Officer – permanent, full-time role with Blacktown City Council. You will work with the public to assist in their compliance with responsible animal ownership and handle animal-related tasks in line with our welfare ethics.

About The Opportunity

Blacktown City is a growing and thriving city located between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. We are leading the transformation of Blacktown City and Western Sydney, delivering high-quality, customer-focused services and facilities. Our council strives to be an inclusive workplace for all people.

We are looking for an experienced Animal Services Support Officer on a permanent, full-time basis, with exceptional communication skills to uphold our values, and work with the public to assist in their compliance with responsible animal ownership. The candidate will be highly motivated, have advanced animal handling techniques in line with low-stress handling and welfare ethics, and be capable of safe capture, restraint and transport of animals including livestock. A rotating roster for on-call duties is required.

Responsibilities
  • Ensure tasks are carried out to meet customer and business needs within nominated time frames
  • Seize and/or impound companion animals in compliance with legislative requirements and Council's policies and procedures
  • Facilitate the surrender of companion animals and the impounding of livestock at BARC or elsewhere within Council boundaries
  • Reunite animal owners with their pets as quickly as possible
  • Educate animal owners on provisions of legislation which affect them
Essential Qualifications and Experience
  • Formal qualifications or demonstrated high level experience in animal management or a similar regulatory environment
  • Experience handling companion animals
  • Strong knowledge of animal care and welfare issues
  • High level oral and written communication skills, including negotiation and conflict resolution
  • Current class C driver's licence
Remuneration and Benefits

The salary and conditions of employment are in accordance with Blacktown City Council's Enterprise Agreement.

  • Entry level for this position starts at $1,362.15 per week
  • 38-hour working week
  • Rostered Day Off (RDO) every fortnight
  • Employee benefits such as leave entitlements (where applicable), 12% employer superannuation contribution, Fitness Passport, gym discounts, and social clubs
Our Commitment to Safety

Blacktown City Council is committed to safety. We have alcohol and other drug testing at the pre-employment phase, and via random and cause testing. We are a child-safe organisation that supports the safety and wellbeing of children.

Position Description

Click here to view or download the position description.

Apply Now

Apply using our online process. Have your resume and other documents ready, use a personal email address, and prepare your responses before starting. Best of luck.

Closing Date

Closing date: Friday 26 September 2025, 11:59 pm

Contact

Contact officer: Tracy Murphy at tracy.murphy@blacktown.nsw.gov.au

Internal reference

Internal ref: BCC1237


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