Property Services Coordinator

9 hours ago

Sydney, New South Wales, Australia dwell Student Living Full time $60,000 - $80,000 per year
Job Summary

The Property Services Coordinator is responsible for assisting with the maintenance, presentation, and operational upkeep of EPIISOD Macquarie Park. This role focuses on Maintenance, Repairs, Asset Management, and Risk & Safety Management to ensure the property remains safe, functional, and welcoming for all residents and stakeholders.


Job Description
  • Deliver day-to-day maintenance services to ensure all facilities remain in excellent condition.
  • Respond promptly and professionally to maintenance enquiries and service requests.
  • Conduct regular inspections of rooms, apartments, and common areas, arranging any required repairs or cleaning.
  • Support the Accommodation Manager with annual and lifecycle maintenance planning, preventative maintenance scheduling, and asset management activities.
  • Maintain accurate records of maintenance activities, assets, and inventories using the property management system (StarRez).
  • Assist with contractor coordination and performance monitoring to ensure services meet quality and compliance standards.
  • Contribute to risk management and safety initiatives, ensuring compliance with OHS and emergency procedures.
  • Build and maintain positive working relationships with residents, staff, suppliers, and internal stakeholders.

Key Competencies
  • Proven ability to perform a variety of maintenance and repair work relevant to residential properties.
  • Strong ability to meet deadlines without compromising on quality or customer service.
  • Excellent time management and task prioritisation skills.
  • Demonstrated initiative, flexibility, and a proactive approach to problem-solving.
  • Strong written and verbal communication skills.
  • Computer literacy, including proficiency in Microsoft Office and experience with property management databases such as StarRez.
  • Strong interpersonal skills and the ability to relate to people from diverse backgrounds.
  • Commitment to continuous improvement and a positive customer experience.
  • Alignment with EPIISOD's mission to deliver an outstanding student living experience.
  • Adherence to professional conduct and company policies in line with the Code of Conduct.

Personal Attributes
  • Professional, approachable, and able to communicate effectively at all levels.
  • Focused on delivering exceptional results and customer satisfaction.
  • Uses initiative to identify and resolve issues efficiently.
  • Demonstrates integrity, reliability, and strong ethical standards.
  • Understands and complies with OHS and other relevant legislation.
  • Collaborative team player with the ability to work autonomously when required.

Requirements
  • Minimum of 3 years' experience in general facilities or property maintenance.
  • Demonstrated experience performing a variety of repair and maintenance tasks.
  • Experience in customer-facing roles within property, accommodation, or facilities environments.
  • Trade qualification in Electrical, Communications, HVAC, Building/Construction, Fire, or Mechanical (highly regarded).
  • OH&S, Risk, or Safety-related qualifications (highly regarded).
  • Current Australian Driver's Licence.

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