Learning Coordinator

The Property Council of Australia is the champion of Australia's largest industry that
employs 1.4 million Australians and shapes the future of our cities. Our members include
large and small companies which invest, own, manage and develop all forms of property
as well as providers of professional services to the industry.

Position Purpose

Working closely with the Bespoke Learning team, the broader Academy team and subject
matter experts, this position is responsible for coordinating the end-to-end delivery of
bespoke learning programs and driving continuous process improvement to enhance
efficiency, quality, and member experience.

The role actively identifies, analyses, and implements improvements across planning,
logistics and program administration to ensure bespoke courses are delivered
seamlessly, on time, and in alignment with client needs and Academy standards.
By embedding a culture of innovation and operational excellence, the position ensures
that tailored learning solutions consistently meet the evolving needs of member
businesses.

Key responsibilities include

• Coordinate the delivery of bespoke learning
  programs, including planning, scheduling,
  logistics, participant communications, and
  facilitator support.
• Set up bespoke learning programs on the
  Academy LMS, including registrations,
  participant instructions, and help resources
• Identify facilitators and industry speakers (from
  the existing pool where possible) to deliver
  learning programs within set timelines.
• Identify, analyse, and implement process
  improvements to enhance the efficiency,
  consistency, and quality of bespoke program
  delivery.
• Develop and maintain governance and standard
  operating procedures (SOPs) to embed best
  practice and reduce reliance on single points of
  knowledge
• Work closely with internal teams—including
  marketing and Technology and Digital —to
  ensure smooth program promotion, client
  engagement, diversity of presenters and
  delivery.
• Maintain accurate records of client interactions,
  project plans, budgets, and evaluation results in
  CRM and Learning Management Systems (LMS)
• Complete all administrative tasks—CRM notes,
  expenses, leave scheduling, performance planning, and mandatory training—within agreed
  timeframes

The ideal candidate will have

Proven ability to manage multiple projects, deadlines, and stakeholders with high accuracy.

Strong background in process improvement and scalable solutions.

Experience in events and program coordination with diverse internal and external
stakeholders.

Proficiency in CRM, LMS, Microsoft Office and financial administration.

Strong organisational and logistics planning skills.
Analytical and data-driven, with the ability to translate insights into action.
Clear, confident written and verbal communication across varied audiences.

Desirable: Knowledge of adult learning principles
Basic instructional design, Strong digital literacy

About us

Alongside a competitive remuneration and benefits package, we support ongoing professional development, fostering a culture of continual learning and improvement.

Our offices are located in the CBD, close to public transport and we support flexible working arrangements, ensuring you have a work life balance. Our wellbeing programs offer a range of lifestyle benefits, and our salary packaging options allow you to maximise your take home pay. You even get a day off on your birthday

As a Diversity Council of Australia Inclusive Employer, the Property Council of Australia is committed to building a more inclusive and diverse workplace. 

We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all genders, LGBTQIA+ communities, people with disabilities, those with caring responsibilities, 

and individuals from culturally and linguistically diverse backgrounds. We're also committed to ensuring our recruitment process is accessible -we are happy to use your preferred method of communication and make any reasonable adjustments during the selection process.

If you see yourself as an agent of change, APPLY NOW