business support/receptionist

5 days ago

Shepparton, Victoria, Australia Rumbalara Aboriginal Co-Operative Ltd Full time $79,920 per year

Rumbalara Aboriginal Cooperative – Health and Wellbeing Services now has the following vacancies:

Reception/Business Support Officer AOD/SEWB

Full-time, 38 hours a week

T his is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role

This dual role provides culturally safe, professional, and efficient administrative and reception support to the Alcohol and Other Drugs (AOD) and Social and Emotional Wellbeing (SEWB) Unit. The role ensures a welcoming and respectful front-of-house experience for Aboriginal and Torres Strait Islander clients and visitors, while supporting the day-to-day business operations of the team. The position works collaboratively to enhance access to culturally appropriate health and wellbeing services, promoting trust, confidentiality, and respect in all interactions.

About You

To excel in this position, you should possess the following qualifications and qualities:

  • You are Aboriginal and/or Torres Strait Islander.
  • Certificate III or IV in Business Administration, Community Services, Health Administration or a related field (or willingness to obtain).
  • Strong knowledge of reception and administrative procedures, including appointment scheduling, client intake, and record keeping.
  • Understanding of the social and emotional wellbeing needs of Aboriginal and Torres Strait Islander peoples, particularly in the context of AOD support.
  • Ability to communicate effectively and respectfully with a wide range of people, including Aboriginal clients, service providers, and colleagues.
  • Organisational and multitasking skills to manage competing priorities in a busy office environment.
    Ability to maintain confidentiality and handle sensitive information with respect and professionalism.

What We Offer:

  • Salary packaging of $15,900 available for Part- or Full-time employees.
  • Competitive pay and conditions based on the SCHADS Award, Level 2 – Pay Point 1.
  • Opportunities for additional incentives , which may include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.
  • Professional development opportunities and support to help you grow in your career.
  • Access to a free and confidential Employment Assistance Program and more.
  • Provision of a laptop and mobile phone to support your work where applicable.
  • Fleet cars to carry out daily tasks where applicable.

You will be required to undertake a pre-employment screening check, including providing a copy of your Confirmation of Aboriginality.

Your application must include a cover letter outlining who your mob/clan is, along with your previous experience and/or qualifications, and a current resume.

Applications close: Wednesday 17 th of September 2025

This is an "Indigenous Only" role under Special Measures of the EEO Act 2010, Section 12.

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