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Medical Receptionist

2 weeks ago

Shepparton, Victoria, Australia SMR Medical Pty Ltd Full time $3,120 - $26,400 per year
  • Greet patients and visitors in a warm and friendly manner, ensuring a positive first impression.
  • Manage patient appointments, scheduling, and rescheduling as necessary.
  • Answer phone calls, address inquiries, and provide accurate information to patients.
  • Assist patients with completing necessary forms and paperwork.
  • Maintain medical records accurately and efficiently.
  • Manage patient check-in and check-out processes, including handling payments.
  • Maintain reception area tidy, support doctors and practice manager with any additional administrative duties.
  • Handle general administrative tasks such as filing, scanning, faxing, and data entry.
  • Collaborate with other team members to provide exceptional patient care.

Selection Criteria:

  • Previous experience as a medical secretary or in a similar role is highly desirable.
  • Exceptional interpersonal skills, with the ability to communicate effectively and compassionately with patients, families, and healthcare professionals.
  • Excellent organisational and multitasking abilities, with keen attention to detail.
  • Proficiency and ability to learn medical terminology, billing procedures
  • Experience using Best practice software
  • Strong computer skills, including proficiency in Microsoft Office Suite.
  • Medical transcription and typing skills desired
  • Ability to maintain confidentiality and handle sensitive information with integrity.
  • A friendly and professional demeanour, with a commitment to providing outstanding patient care.

Job Type: Casual

Pay: $28.00 – $33.00 per hour

Expected hours: No less than 20 per week

Application Question(s):

  • What is your availability?
  • Do you have experience using Best practice software?

Education:

  • High School (Year 12) (Preferred)

Experience:

  • Medical receptionist: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 05/09/2025