Case Manager

Why work for Anglicare NQ?

Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ's purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland.

Program Overview

Our Youth Support Program (YSP) is funded to provide support specifically to young people aged 8 to 21 years of age who are at risk of disconnection from their family/community/support networks, disengagement from school, training and/or employment, harm, including self-harm, and homelessness. Youth support services focus on 4 key results, which are to help young people connect to positive family support, get a job or engage in training or education, lead a healthy and violence-free life, and have a safe, stable place to live. The program provides both access support services which provide moderate intensity support to young people and their families to meet target needs, as well as case management services which provides one-on-one support, and assistance, including referrals to young people who need additional specialised help such as working with them to identify goals and strategies for re-engaging with their family and school, entering the workforce, or developing coping mechanisms and parenting skills.

To Be Successful You Will Need

• Proven case management experience using a holistic and client centered approach to managing your case load.
• Extensive experience working in government funded programs with strict budgetary and contractual requirements of service.
• Ability to build and maintain relationships with stakeholders, including government bodies, community organisations, and other service providers to provide efficient and effective services to clients.
• Knowledge of organisational programs, policies and operations.
• Industry relevant qualifications or relevant industry experience.
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded

Compliance

• A current QLD Drivers Licence 'Class C' or interstate equivalent.
• Blue Card (Working with children card)
• A current national police check (within the last 3 months)
• Current First Aid & CPR certificate

What We Can Offer You

• A rewarding career with a growing, respected for purpose not-for-profit organisation
• SCHADS Award Level 4 (Community Services)
• Access to Employee Assistance Program (EAP) and Chaplaincy Service
• Comprehensive Induction Program
• A variety of training and professional development opportunities

Diversity and inclusivity are important to Anglicare NQ and we are committed to ensuring our workplace and services reflect this.  Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Ready to Take the Next Step?

Click the Apply button and submit a cover letter along with your CV. Applications close Monday 13th October 2025, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application.

This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email