General Manager

Posted: 19/08/2025

Closing Date: 26/09/2025

Salary: $139, $144,830.00

Job Type: Permanent - Full Time

Location: Cairns QLD

Job Category: Executive

Are you looking for a change of lifestyle, where the rainforest meets the reef?

About Us
Located in Cairns, we are agencies of the Catholic Diocese, Centacare FNQ and Catholic Early Learning and Care. We work cooperatively under one leadership and governance model. We have been part of the local community for nearly 40 years. Our services are practical, responsive, and grounded in Catholic social teachings.

We deliver vital community services across Far North Queensland — from early learning and care, mental health support to employment, multicultural services, aged care and disaster recovery. Behind every frontline program is a team ensuring the organisation runs smoothly, sustainably and with purpose.

A Strategic Role with Real Impact
We're seeking a strategic and purpose driven General Manager to lead our Finance, HR and ICT teams supporting this essential work. This is your opportunity to step into an executive leadership role where your expertise in finance, people, operations and systems will enable positive outcomes for individuals, families, and communities.

You'll join our management team, contribute to strategic planning, and help shape the future of one of the region's most trusted community service providers.

Job Description
What you will lead
In this senior leadership position, you will develop, implement, and review Finance, HR and ICT strategies that align with organisational goals, industry best practice, and emerging opportunities for improvement and innovation. You will ensure the organisation meets its Award, legislative, regulatory, sector, and contractual obligations.

You will provide supervision, mentoring, and professional development opportunities for your team, fostering a positive, collaborative workplace culture where communication is open, resilience is supported, and staff well-being is prioritised. You will lead workforce planning, recruitment, retention, and performance development, ensuring training needs are met and continuous learning is encouraged.

Externally, you will build and maintain strong relationships with stakeholders, represent the organisation in key forums, negotiate agreements and contracts, and advocate for improvements that benefit our services and sustainability. You will manage budgets and financial reporting across the organisation, ensure funding compliance, monitor performance outcomes, and prepare compelling business cases and funding proposals to secure additional resources.

Working closely with the Director, you will prepare high-level reports for the Board covering finance, ICT, and HR, implement contemporary reporting tools for clear and timely decision-making, and contribute to strategic governance activities that align business services with corporate requirements. You will also ensure the integrity and efficiency of our ICT systems, financial information management, and data management processes to meet changing legislative and organisational needs.

What You'll Enjoy

• Attractive Remuneration Structure full time 38 hours per week and flexible working arrangements.
• Salary Packaging up to $15,900 (Superannuation can be paid in addition to this, subject to any ATO limit if any)
• Leave Package – including five weeks annual leave and additional paid leave benefits to support work-life balance (Ability to purchase up to an additional 2 weeks leave)
• One paid Gift Day for the next work day following the Boxing Day Public Holiday where the where the work day following the Boxing Day Public Holiday is the employee's usual day of work.
• Ongoing Professional Development – tailored leadership growth, peer collaboration and strategic opportunities

Desired Skills And Experience
Who You Are
You are a strategic and hands-on leader with tertiary qualifications in Business, Accounting, or a related field (CA/CPA qualifications will be highly regarded). You bring proven experience in senior business services leadership, ideally within the community services sector, and a strong understanding of financial, HR, ICT operations, and compliance frameworks.

Your leadership style is collaborative, forward-thinking, and focused on continuous improvement. You have a solid grasp of Agreements and Awards, risk management, and governance requirements, and you are confident engaging with executives, boards, and external stakeholders. Your communication and reporting skills are exceptional, allowing you to convey complex information clearly and persuasively at all levels.

You will also need a current Driver's Licence, and either hold or be eligible to obtain a Blue Card, NDIS Worker Screening, and a satisfactory National Police Check.

How to apply – We want to meet you
We encourage people from diverse backgrounds and welcome applications including a cover letter and resume.

Please note: we reserve the right to appoint a suitable candidate prior to the closing date.

Apply now or reach out for a confidential discussion by calling Chris Warner on