Client File Manager – Migration Services
3 days ago
Cairns, QLD | Full-time, Onsite
About Immigration Gurus
Immigration Gurus is a leading migration agency based in Cairns, proudly helping people from around the world make Australia home. With over 15 years of experience, we're known for our professionalism, integrity, and personal approach to every case. Our supportive team works closely to deliver accurate, compliant, and compassionate migration assistance to our clients.
About the Role
We are seeking an organised and motivated Client File Manager to join our team. In this role, you'll take ownership of client files from start to finish — ensuring documentation is complete, deadlines are met, and communication remains clear and professional throughout the visa process. You'll work closely with our Registered Migration Agents to prepare and manage visa applications with care and precision.
Key Responsibilities
- Manage client files through all stages of the visa process
- Liaise with clients to collect documentation and information
- Prepare, review, and organise application materials for lodgement
- Maintain accurate and compliant records and case notes
- Communicate with government departments and third parties as required
- Support the migration team to ensure smooth, timely, and compliant operations
Skills & Experience
- Strong administrative and organisational skills
- Excellent written and verbal communication
- High attention to detail and accuracy
- Ability to manage multiple cases and deadlines
- Experience in migration, legal, or professional services administration required
- Proactive, professional, and client-focused approach
Why Join Immigration Gurus?
- Be part of a well-respected, friendly, and professional team
- Meaningful work helping clients achieve life-changing goals
- Training and support to grow your skills in the migration field
- Career progression opportunities available
- Modern Cairns office and supportive team environment
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