Client Outcome Facilitator

1 day ago

Cairns, Queensland, Australia St Vincent de Paul Society Queensland Full time $55,000 - $65,000 per year

Life at Vinnies

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

What we can offer you

  • Work with a purpose – not your average organisation and not your average role
  • Competitive hourly rate and excellent employment benefits under our Employee Agreement
  • Salary packaging arrangements – helping you save on tax
  • Access to our Employee Assistance Program – our employees are our most valuable asset
  • A welcoming and inclusive environment where you'll always feel part of a team

The Role

We have multiple opportunities available for Client Outcome Facilitators in our Woree Temporary Supported Accommodation service

As Client Outcome Facilitator, you will be responsible for the provision of case management, advocacy and support for clients engaged in our service. Employed to provide holistic support throughout all facets of the client journey, an inherent requirement of this role is to provide case management that focuses on client needs and fosters client capacity toward independence.

A key outcome of this position is to assist in enabling clients to reconnect with their community by providing information and referral advice within the context of approved case management plans.

This facility is a 24-hour service, successful candidates will need to be available to fill a variety of shifts, including weekends, evenings, and nights.

This is a Permanent, Part TimePosition (24 hours per week) role based in Woree.

To be successful in the role, you will meet the following criteria:

  • Minimum Certificate III Community Services or related field (Essential)
  • Current Queensland Driver's License (Essential)
  • Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of case management and safety and risk within the program area of operation
  • Previous experience as a Support Worker or equivalent within the program area of operation
  • Personal aptitude for working within set guidelines and adhering to all relevant policies and procedures
  • Well-developed interpersonal, communication and organisation skills including the ability to exercise judgement and contribute to a team environment
  • Ability to deliver advocacy on behalf of clients and ensure confidentiality of client information at all times
  • Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

Ready to apply? We can't wait to hear from you.

You can submit your application, including a cover letter addressing the selection criteria, via SEEK or directly on our careers page

Having the right people in our team is important to us. Before joining our team, we'll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

  • School Community Partnership Facilitator

    3 days ago

    Cairns, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

    Yarrabah State School is seeking a passionate School Community Partnership Facilitator (Identified) to strengthen connections between the school, families, and community stakeholders. In this vital role, you'll work closely with local and regional agencies to support student wellbeing, engagement, and attendance. If this sounds like you, we'd love to hear...

  • Specialist Services Clinician

    2 weeks ago

    Cairns, Queensland, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $80,000 - $120,000 per year

    As a Specialist Services Clinician you will:• Contribute to and maintain a culture of client service, high performance and the delivery of quality outcomes.• Provide specialist clinical expertise and advice to the Director, Principal Specialist Services Clinician and Child Safety staff, families and carers.• Build and sustain strong collaborative...

  • Associate Learning Designer

    3 days ago

    Cairns, Queensland, Australia Central Queensland University Full time $95,818 - $107,560 per year

    Associate Learning DesignerPosting Date: 29 Aug 2025Type of Position: Fixed TermLocation:Rockhampton, QLD, AU Townsville, QLD, AU Gladstone, QLD, AU Mackay, QLD, AU Cairns, QLD, AUAbout this OpportunityTwo Positions Available1 x Fixed-Term (until , Full-Time1 x Fixed-Term (until , Full-TimeOffice of Education, Strategy and QualityCQUniversity Cairns,...

  • Client Services Officer

    2 weeks ago

    Cairns, Queensland, Australia Department of Health - Queensland Full time $60,000 - $80,000 per year

    In this role, you will accurately perform payroll functions including Rostering and HR master data maintenance in a timely manner, liaising with line managers where necessary, to ensure accurate data and reporting is available to enable efficient workforce management. You will develop and maintain effective working relationships with colleagues by providing...

  • Service Delivery Officer

    3 days ago

    Cairns, Queensland, Australia AbbaCare Full time $60,000 - $80,000 per year

    Service Delivery OfficerabbaCare is a growing community service provider which supports people with a disability and/or mental illness from all walks of life to live independently. Services provided by abbaCare focus on what our participants can do rather than what they cannot do.  We pride ourselves in providing person-centered care with a primary focus...

  • Service Delivery Officer

    1 day ago

    Cairns, Queensland, Australia AbbaCare Full time $60,000 - $80,000 per year

    Service Delivery OfficerabbaCare is a growing community service provider which supports people with a disability and/or mental illness from all walks of life to live independently. Services provided by abbaCare focus on what our participants can do rather than what they cannot do.  We pride ourselves in providing person-centered care with a primary focus...

  • Family Dispute Resolution Practitioner

    1 week ago

    Cairns, Queensland, Australia Relationships Australia Queensland Full time $87,000 - $102,000 per year

    About UsAt Relationships Australia Queensland (RAQ), we are proud to be Queensland's leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the...

  • Senior Client Success Manager

    1 week ago

    Cairns City, Queensland, Australia News Corp Australia Full time $90,000 - $120,000 per year

    What's the role?Are you a dynamic, results-driven professional with a passion for client success? Do you thrive in a fast-paced environment where your creativity and relationship-building skills can shine? If so, we want to hear from youWe're on the hunt for an experienced Senior Client Success Manager to join the Xtend Client Success team and play a pivotal...

  • Service Manager

    3 days ago

    Cairns, Queensland, Australia Kanda Full time

    Kanda is seeking a dedicated Service Manager to join our team in Cairns, reporting to the Regional Manager. The primary purpose of this position is to manage and facilitate service delivery to participants, ensuring their current and future needs are met while upholding person-centred principles and relevant legislative frameworks. You will lead and mentor...

  • Service Manager

    2 weeks ago

    Cairns, Queensland, Australia Kanda Full time $80,000 - $120,000 per year

    Lead & empower teams to deliver exceptional disability & NDIS supportJoin a community-focused organisation valuing leadership, compliance, and growthFull-time position based in Cairns | Monthly RDO - enjoy work-life balanceAre you a passionate and experienced leader ready to empower individuals and enhance lives? Join Kanda, a leading community care...