Client Manager

Aletek is a well-established partner to many open-cut and underground mines across Australia. We manufacture thermal insulation blankets and dual-wall exhaust systems to help mines prevent fires on their mobile machinery, as well as diesel particulate filters for machinery in underground mines to help provide "cleaner air underground" for the health and wellbeing of the miners.

This exciting role is to manage, retain, and grow a portfolio of specific Tier 1 client accounts across the East Coast. The Client Manager will be the day-to-day face of Aletek for these customers, responsible for deepening relationships, driving growth opportunities, and ensuring consistent delivery of value. The role will be based in Queensland (Brisbane or Mackay), with frequent travel to mine sites and their respective corporate offices.

• Develop and maintain strong, trusting relationships with key stakeholders in assigned client accounts.
• Report progress and align activities with the relevant Key Account Manager to support execution of the overarching Key Account Plan.
• Identify and develop growth opportunities within assigned accounts through structured account planning and consultative engagement.
• Arrange and facilitate face-to-face meetings with clients to strengthen partnerships and uncover new opportunities.
• Build and maintain a healthy pipeline of opportunities across your account portfolio.
• Prepare quotes, proposals, and presentations in conjunction with the internal sales team.
• Manage communication between clients and internal operations, ensuring seamless project execution.
• Provide regular reporting on account performance, risks, and opportunities.

If you are passionate about building long-term client partnerships and want to play a key role in growing a reputable company in the mining sector, this role may be for you. Backed by innovative, quality products, our brand has strong momentum and we're inviting a client-focused professional to come on the journey with us.

You are:

• Experienced working with BHP/BMA and/or other Tier 1 miners (highly desirable).
• Proven in account management, business development, or client services (mining/heavy industry desirable).
• Interested in becoming a 'trusted advisor', not just selling another "widget."
• Skilled in building strong, long-term client relationships.
• A clear and confident communicator, both face-to-face and over the phone.
• Highly organised, numbers-driven, and accountable.
• A great team player who enjoys collaborating across functions.
• Positive, enthusiastic, and professional in how you approach challenges.
• Comfortable following structured sales and account management processes.

• A bright future in a reputable company that focuses on people, growth and innovation.
• Career and personal development opportunities.
• A culture of success centred on our core values.
• Financial incentives.
• Be part of a family-owned Australian manufacturing business with global expansion.

Founded in 2006, Aletek is a family-owned business that has grown over the past decade to be one of Australia's most reputable and trusted manufacturers of specialised solutions focused on improving safety and efficiencies for the mining sector. From humble beginnings in a small, shared warehouse, we have grown significantly and now occupy a purpose-built manufacturing facility and state-of-the-art Head Office in Bundaberg QLD.

Aletek's clientele are located throughout Australia, so we have established strategically located state branches in Mackay QLD, Rutherford NSW, and Perth WA to best serve our clients. This also enables the provision of local warehousing, account managers, technical support, and project management services.

As we grow and continue to provide leadership in the Australian marketplace through our commitment to excellence, Aletek strives to be recognised as a global leader dedicated to improving safety and efficiencies.

Learn more about us:

If your experience and passion reflect the criteria outlined, apply now.

A prerequisite is that you resonate with our core values:

• Fearless
• Motivated
• Optimistic
• Humble
• Loyal

And above all, you're a great team player who is hungry, humble, and people smart.