Client Solutions Representative

At NB Industries, we're more than just a 100% Queensland owned company. We're a team that takes pride in what we do and how we do it. From day one, you'll be part of a supportive work culture that values teamwork, safety, and respect. We offer real opportunities for career growth, recognition for your hard work, and the satisfaction of contributing to high-quality projects across Australia. Whether you're on the tools or behind the scenes, you'll be backed by a company that invests in its people and rewards commitment with long-term success.

The Opportunity:

Reporting to the National Director of Sales, the 
Client Solutions Representative
 plays a key role in building strong client relationships, driving business growth, and ensuring seamless coordination between Sales, Operations, and Field teams. You'll work closely with other departments to deliver tailored solutions that support our customers and strengthen NB Industries' presence across Australia.

Promoting key partner products including cabin & engine air filtration systems, dust detection, monitoring and cabin pressurisation systems to meet AS/NZS ISO23875 compliance, mobile off-road air conditioning [HVAC] systems, wireless communications systems and camera and monitoring systems, we are ideally looking to secure the services of a professional with key account management/business development exposure and a technical background in HVAC, Mechanical, Electrical or Technology.

Why join our team?

• Competitive remuneration with Salary Sacrificing and Novated Leasing options through Remserv.
• Full serviced company vehicle + fuel card
• Laptop + mobile phone
• Access to continuous training and professional development programs to advance your skills and career.
• Comprehensive Employee Assistance Program (EAP).
• Company provided uniforms to ensure a professional appearance.
• The opportunity to be part of a growing team where your contributions are recognised and valued.

What you'll be doing:

• Build and maintain strong, lasting relationships with key accounts.
• Understand and anticipate customer preferences and business objectives to tailor solutions that meet their needs.
• Act as the main point of contact and liaison between key accounts and internal departments, ensuring smooth communication and coordination.
• Identify upselling and cross-selling opportunities to maximise revenue and business growth.
• Develop and execute strategic account plans to achieve sales targets and maximise revenue opportunities.
• Collaborate with cross-functional teams to enhance the overall customer experience and satisfaction.
• Monitor market trends, competitors, and industry developments to provide valuable insights and recommendations to customers and internal stakeholders.
• Participate in industry events, trade shows, and conferences to represent the company and network with existing and potential new clients.

What we're looking for:

• Ability to deliver exceptional customer service, with a strong focus on providing cost-effective and future-proof solutions.
• Supportive mindset and a high level of reliability.
• Ability to develop and maintain long-standing relationships with customers and team members.
• Knowledge or experience in sales, operations, or technical sectors (HVAC, mechanical, electrical, or technology is desirable).
• Self-motivated, proactive, and results-driven, with a focus on achieving targets and exceeding expectations.

Looking for a role where your contribution is recognised, your skills are developed, and your growth is supported? If you're motivated, customer-focused, and excited to work in a dynamic, team-oriented environment, we'd love to have you.