Account Manager

2 weeks ago

Melbourne City Centre, Victoria, Australia Hays Full time $110,000 - $140,000 per year

Your new company

An established and respected insurance brokerage is seeking a driven and experienced Account Manager to join their Melbourne-based General Insurance division. Known for their commitment to service excellence and a dynamic team culture, this organisation offers a supportive environment and genuine career progression opportunities. This comes with an existing client base with warm relationships for you to nurture, along with a market-leading salary and benefits package. This is an excellent role for an experienced Account Executive to step up into an Account Manager role, or for an existing Account Manager to progress their career further with a reputable brokerage.

Your new role

As an Account Manager, you will be responsible for managing a portfolio of corporate and commercial insurance clients, focusing on both retention and new business development. You'll provide expert advice, negotiate renewals, manage claims, and ensure compliance across all facets of broking. This is a client-facing role requiring strong relationship management skills to maintain a book of work, and a proactive approach to portfolio growth.

Your main responsibilities will include:
  • Managing renewals, endorsements, and claims for a diverse portfolio
  • Building and maintaining strong client relationships
  • Identifying uninsured risks and negotiating favourable terms
  • Providing strategic advice and market insights to clients
  • Ensuring compliance with industry standards and internal policies
  • Utilising broking systems including Insight, Sunrise, SVU and insurer platforms
  • Supporting business development and cross-marketing initiatives

What you'll need to succeed

  • Minimum 5 years' experience in insurance broking, with a preferable focus on corporate and commercial
  • Tier-1 accreditation (mandatory)
  • Diploma in Financial Services – Insurance Broking (preferred)
  • Strong working knowledge of broking systems and online quoting platforms
  • Excellent communication, negotiation, and time management skills
  • Proven ability to manage multiple tasks and meet deadlines
  • A customer-focused mindset with a passion for service excellence

What you'll get in return

This role offers an excellent benefit package for the right candidate, including:

  • Salary package between $110,000 and $140,000, with some flexibility depending on your experience
  • Fully maintained company vehicle, along with a technology package
  • Flexible, hybrid working available after the probationary period
  • Strong, existing commercial client base for you to work with from day one
  • Excellent opportunities for career progression and further development
  • This role is based in the inner-suburbs of Melbourne, and serviced by public transport routes

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact recruiter Sam Puddephatt on or for a confidential discussion on the role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 # Samuel Puddephatt

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