Customer Service and Account Manager

1 day ago

Burleigh Waters, Queensland, Australia WOWAPPS Full time

Are you a little tech savy, into gaming or something similar or just the 'go to person' when it comes to resetting passwords or setting up email accounts for the family, then this role will be perfect for you.

At WOWAPPS we help restaurants to get more customers, spending more money, more often with our tool box of Reservation, Ordering, Delivery, Loyalty and Marketing tools.

We're looking for a proactive Customer Success and Acount Manager to help onboard, support and grow our restaurant partners.

You'll be the first point of contact for clients – answering questions, solving problems, and ensuring they get real value from our tools. Think tech support meets relationship manager. No experience neccesary as full training is provided.

What you'll do:

  • Guide restaurants through setup and training
  • Troubleshoot issues and provide fast, friendly support
  • Build relationships that keep customers engaged and thriving
  • Identify opportunties for other products and services to help make your restaurant clients more successful.

You'll need:

  • Clear, confident communication skills
  • A customer-first mindset
  • Tech-savvy problem-solving ability
  • Energy and initiative – we move fast

This is an in-office role at Burleigh Heads.

The rate of pay is $31.19/hr as a casual employee (37.5hrs/week) for the first 3 months. After this, you will move to Fulltime on the same pay rate ($60,820pa+), plus bonuses .

We're looking for an immediate start (as early as next week), but we're prepared to wait if you need to give notice).

So what are you waiting for. Help us help the restaurant sector and apply today.

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