Customer Service

5 days ago


Burleigh Heads, Queensland, Australia Kennards Hire Full time $60,000 - $80,000 per year

Customer Service / Driver - Permanent full-time

Burleigh West

  • We're the largest family-owned equipment hire company in Australia and New Zealand
  • We'll back you all the way with the tools and resources you need to succeed
  • Hands-on experience with a wide range of equipment for varied daily tasks
  • $78,400 salary package ($70,000 base salary + super) + profit share bonus + weekend allowance

With Kennards Hire You Can

As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.

About the role

As the Kennards Hire representative to our customers, we support you with the training and development you need to be successful in your role. The Customer Service / Driver is the critical link between a Kennards Hire branch, our customers and their projects, big or small. You'll be in charge of everything that makes our customers' job easy; expert advice, pickups, deliveries and making sure our equipment is ready for hire.

This role requires you to;

  • Instruct and demonstrate to customers on how to safely use our equipment.
  • As the Driver, perform pickup and delivery of equipment from customer sites, which includes safely loading and unloading of equipment
  • Provide exceptional customer service in all customer interactions
  • Maintain the high standard and quality of equipment through regular servicing and minor repairs.
  • Perform cleaning of branch facilities and maintenance of equipment as required
  • Perform equipment 'check in' and 'check out' inspections

About you

  • Successful applicants have come from various backgrounds such as; Customer service, building & construction, hospitality, retail, driver, landscaping, trade & maintenance.
  • A valid driver's licence
  • The availability to work weekends on a rotating roster
  • This role requires some physical components including lifting and standing on your feet for long periods. A level of physical fitness is required and the ability to pass a drug test
  • Strong communication skills
  • Be proactive and keen to learn new skills
  • An interest in machinery and equipment, although training will be provided
  • A positive attitude and team player

Join our teamYou can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There's also a great range of employee benefits and rewards on offer including:

  • All the training and development you need to build a successful career with us
  • Pathways to pursue your career, nationally and internationally
  • Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
  • Opportunity for profit share
  • Great employee discount rates on our hire gear
  • Our annual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you will be required to complete background checks which may include a police and medical check.

So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.

Simply hit the Apply button and we look forward to talking with you


  • Customer Service

    4 days ago


    Burleigh Heads, Queensland, Australia Gold Coast Fresh Meat Centre Full time $169,600 per year

    We have a casual positionavailable for experienced Customer Service Staff to join the team at our busy retail shop in Burleigh Heads. Responsibilities of the position include:Register Operator - provide customer service on our registersShop opening and end of day cleaning - keep the register and shop-front area clean and tidy.Hours to be discussed with...


  • Burleigh Heads, Queensland, Australia Dolo Ent PTY LTD Full time $49,900 - $82,527 per year

    Join our dynamic team as a Customer Service AgentWe are on the lookout for a friendly and professional individual to assist with responding to both emails and phone inquiries, as well as walk in customers.At our company, we take pride in offering high-quality coffee accessories and expert repair services for coffee machines. If you're passionate about coffee...


  • Burleigh Heads, Queensland, Australia Dolo Ent PTY LTD Full time $49,900 per year

    Join our dynamic team as a Customer Service AgentWe are on the lookout for a friendly and professional individual to assist with responding to both emails and phone inquiries, as well as walk in customers.At our company, we take pride in offering high-quality coffee accessories and expert repair services for coffee machines. If you're passionate about coffee...


  • Burleigh Heads, Queensland, Australia Bescher Full time $52,000 per year

    About the Role:We are seeking a motivated and enthusiastic individual to join our team as a part-time Warehouse/Customer Service Assistant. This is an exciting opportunity to gain practical, on-the-job experience while completing a nationally recognised Certificate III in Business.As a trainee, you will learn all aspects of business operations, including...

  • Customer Support

    4 days ago


    Burleigh Heads, Queensland, Australia Payment Brands Group Full time $50,000 - $70,000 per year

    The Payment Brands Group has been working within the Finance and Fintech sectors for 15+ years across Australia, New Zealand and USA.Our mission is to improve the financial health of businesses through the latest technologies, efficient payment methods and access to our suite of services to combat slow payers.The Position:We are looking for customer support...


  • Burleigh Heads, Queensland, Australia Move With Us Full time $80,000 - $120,000 per year

    SUMMARYMove With Usis on a mission to empower women to build stronger minds, bodies and habits along their personal health journey. Through our popular Move With Us App, we have created a movement that has transformed the lives of hundreds of thousands of women worldwide. And we're just getting warmed upWe are seeking a customer-obsessed Customer Experience...


  • Burleigh Heads, Queensland, Australia Outcast Full time $90,000 - $120,000 per year

    Outcast is seeking a proactive and solutions-focused Customer Experience Assistant Manager to support the day-to-day performance of our customer experience function. Acting as 2IC to the Customer Experience Manager, this role is critical in delivering exceptional service across all customer touch points and driving internal process excellence to support our...

  • Service Coordinator

    2 days ago


    Burleigh Heads, Queensland, Australia Instachill Full time $60,000 - $80,000 per year

    Service Coordinator – Instachill Refrigeration & Air ConditioningThe epicenter of the service team — if your phone, calendar & people skills are top tier, read on.This isn't a reception desk gig — it's the heartbeat of daily operations.We're looking for someone who thrives in the chaos of calls, techs, and parts orders — turning it into clean...


  • Burleigh Heads, Queensland, Australia Oceanside Services PTY LTD Full time $90,000 - $120,000 per year

    ABOUT THE COMPANYOceanside Services has been established since 1998 and specialises in all aspects of electrical, airconditioning, gasfitting, roofing, and plumbing repairs and replacements. With a team of over 50 staff that includes skilled technicians within their field who strive to succeed and be the best in their industry, supported by a great team of...


  • Burleigh Heads, Queensland, Australia Specsavers Optometrists West Burleigh Full time $45,000 - $60,000 per year

    Specsavers West Burleigh are looking to expand their teamAbout Specsavers:Want to work for a multi award winning retailer? Then look no further As the fastest growing optical retail group in the world, Specsavers strive to be the best professional healthcare provider in Australia and New Zealand, offering the ultimate in affordable eye care, eye wear,...