Customer Service Opportunity

3 days ago

Kawana Waters, Queensland, Australia Bradnam's windows and doors Full time $60,000 - $80,000 per year

Full Time | Competitive Salary + Bonus Potential

Why Join Bradnam's?

  • Industry Leader – We are one of Australia's most respected manufacturers of aluminium windows and doors, supplying builders and customers across the country.
  • Supportive Local Team – Work alongside people who care about doing a good job and supporting each other.
  • Opportunities to Grow – We promote from within and provide learning and development pathways.
  • Great Culture – Join a company that values respect, teamwork, ownership, and continuous improvement.

About the Role

In this customer-facing, fast-paced role, you'll be supporting local builders, trades, and internal teams with quotes, orders, and customer enquiries. Your focus will be on providing outstanding service and helping to ensure everything runs smoothly from order to delivery.

Key responsibilities:

  • Responding to phone and email enquiries
  • Preparing quotes and processing orders
  • Coordinating with internal teams (sales, production, logistics)
  • Providing technical and product support
  • Investigating and resolving issues with professionalism and care

What You'll Bring

  • Previous experience in customer service, admin or sales support
  • Strong communication and problem-solving skills
  • Good computer skills and the ability to learn new systems
  • Organised, responsive, and detail-oriented
  • A team mindset and willingness to go the extra mile

Experience in the building or manufacturing industry is helpful but not essential, we will provide the training and support you need to succeed.

Is This the Right Fit for You?

We're looking for someone who is not just seeking a job but is ready to be part of a business that offers career potential, a strong local culture, and the chance to make a real contribution.

How to Apply

Click Apply Now or send your resume to

Be part of something bigger with Bradnam's Windows & Doors in Rockhampton.

No recruitment agencies please

Bradnam's is an equal opportunity and anti-discrimination employer committed to providing an inclusive and diverse working environment. As part of the recruitment process, applicants will be required to provide evidence of their Working Rights within Australia and be willing to participate in psychometric testing and undertake a pre-employment medical assessment. As part of our recruitment process, all applicants for certain roles may be required to undergo a police check to ensure suitability for the position

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