Medical Receptionist

2 days ago

Perth, Western Australia Jupiter Health and Medical Services Pty Ltd Full time $45,000 - $60,000 per year

Jupiter Health and Medical Services Pty Ltd is seeking a Casual Medical Receptionist to join our team in Subiaco, WA. This is a Casual Position that plays a vital role in the day-to-day operations of our busy general practice. The successful candidate will be the first point of contact for patients and visitors, providing high-quality customer service while supporting the practice team through a variety of administrative and operational duties.

Key Responsibilities:

  • Greet patients and visitors in a warm and professional manner
  • Answer phones, manage bookings, and confirm appointments
  • Arrive patients at the front desk and manage appointment scheduling, ensuring the correct examinations are booked based on request forms
  • Assist with new patient registrations and data entry
  • Handle accounts, banking, Medicare batching, and other billing activities
  • Process payments and Medicare claims
  • Provide a high standard of patient care and customer service by anticipating, recognising, and meeting patient needs
  • Always protect patient privacy and dignity, and aim to ensure patient comfort
  • Maintain cleanliness and order at the front desk
  • Perform general office duties such as scanning, filing, and emailing
  • Support clinical staff with basic administrative tasks
  • Contribute to quality patient care through effective delivery of admin services
  • Cooperate and assist other team members during busy periods

What we're looking for:

  • Previous customer service or admin experience (medical reception experience a bonus but not essential)
  • Confident using a computer and learning new systems
  • Friendly, reliable, and able to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Willingness to learn and contribute to a team
  • Availability for weekday and weekend shifts

What we offer:

  • A supportive and welcoming work environment
  • On-the-job training with opportunities to grow
  • Flexible casual hours
  • Be part of a well-established healthcare group
  • Convenient location in the heart of Subiaco

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