Medical Receptionist
21 hours ago
Jupiter Health and Medical Services Pty Ltd is seeking a Casual Medical Receptionist to join our team in Subiaco, WA. This is a Casual Position that plays a vital role in the day-to-day operations of our busy general practice. The successful candidate will be the first point of contact for patients and visitors, providing high-quality customer service while supporting the practice team through a variety of administrative and operational duties.
Key Responsibilities:
- Greet patients and visitors in a warm and professional manner
- Answer phones, manage bookings, and confirm appointments
- Arrive patients at the front desk and manage appointment scheduling, ensuring the correct examinations are booked based on request forms
- Assist with new patient registrations and data entry
- Handle accounts, banking, Medicare batching, and other billing activities
- Process payments and Medicare claims
- Provide a high standard of patient care and customer service by anticipating, recognising, and meeting patient needs
- Always protect patient privacy and dignity, and aim to ensure patient comfort
- Maintain cleanliness and order at the front desk
- Perform general office duties such as scanning, filing, and emailing
- Support clinical staff with basic administrative tasks
- Contribute to quality patient care through effective delivery of admin services
- Cooperate and assist other team members during busy periods
What we're looking for:
- Previous customer service or admin experience (medical reception experience a bonus but not essential)
- Confident using a computer and learning new systems
- Friendly, reliable, and able to work in a fast-paced environment
- Strong communication and interpersonal skills
- Willingness to learn and contribute to a team
- Availability for weekday and weekend shifts
What we offer:
- A supportive and welcoming work environment
- On-the-job training with opportunities to grow
- Flexible casual hours
- Be part of a well-established healthcare group
- Convenient location in the heart of Subiaco
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