Sales Operations Specialist

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

About This Opportunity

• Global company with strong systems and support
• Permanent full-time opportunity
• Attractive Remuneration package
• Career planning and opportunities

As the Sales Operations Specialist you will be responsible for providing Sales operations support for the sales function across the Pacific region, to achieve the Sales Plan.

By partnering with the Sales Operations Manager and Sales leaders, the position will manage and maintain accurate and up-to-date sales data, support the Field Sales teams with daily activities as they relate to sales processes, GTM policies, sales tools, data integrity, dashboards, reporting, and process improvements and efficiencies. As well as gather and analyze data to find ways for the sales teams to become more productive.

• Assist with reporting to analyse data quality review to result in data cleanse motions.
• Assist with Sales Reporting and Analysis as they pertain to Salesforce data normalization. Including but not limited to Sales Capacity planning, Pipeline Management, Field Sales Efficiency and Effectiveness, Utilization, etc.
• Provide insights and recommendations for process improvements to the sales operations manager and sales leaders.
• Create Analysis, Reports, Dashboards and/or PowerBI reporting, as and when required.
• Champion Salesforce.Com utilisation across the business .
• Drive Seller level granularity through SFDC and with sales leadership
• Create and document sales processes and tools policies to drive standardisation and increase adoption.
• Collaborate with cross-functional operations teams to ensure compliance to standardized processes and policies
• Support Sales Leaders and Fields Sales with Cadences and Reporting (as and when required). Such as Major Deal Reviews, etc.
• Ensure SFDC is a source of truth for sales pipeline.
• Asist with Access Requests to support onboarding/offboarding team members.
• Respond to field Sales Support to resolve questions and issues.
• Monitor system adoption and data compliance with data governance policy.
• Drive a Say/Do discipline of accountability and delivering on commitments.

What We Are Looking For

• 2-3years of Sales Operations or Sales Analyst experience
• Deep Understanding of the entire sales operations function
• Proven track record of promoting and utilising CRM platforms (preferably Salesforce.Com).
• Qualified Salesforce.Com applicant (preferable)
• Proficient with Microsoft suite of tools, such as PowerPoint, Excel, and PowerBI
• Demonstrated progressive experience in GTM policies and processes
• Strong tactical experience and attention to detail
• Self-starter and effectively works with cross-functional teams
• Strong analytical and problem-solving skills
• Excellent communication & interpersonal skill

How To Apply
Click on the APPLY button to submit your application in confidence. Feel free to reach out for a confidential discussion with Amy on

JCI's Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.