Customer Care Consultant

1 week ago

Perth, Western Australia Blackwoods Full time $60,000 - $80,000 per year
YOUR OPPORTUNITY

We're on the hunt for a full time Customer Care Consultant, to join our friendly team in Kwinana WA

If you're passionate about delivering outstanding customer service and thrive in a team environment, this could be the perfect opportunity for you. No two days are the same, and you'll be part of a supportive team that values growth and development.

What You'll Be Doing:

  • Responding to customer inquiries via phone and email with professionalism and care
  • Completing administrative tasks to support customer care operations
  • Striving for first-contact resolution and meeting service level targets
  • Contributing to a collaborative, customer-focused team culture
  • Working Monday to Friday, 7:30am – 4:00pm

We offer a comprehensive training program to set you up for success from day one. No experience in our industry? No problem – we'll train you

What You'll Bring:

  • Previous experience in customer service or support
  • A customer-first mindset and strong interpersonal skills
  • Confidence using Microsoft Office and other computer applications
  • Excellent written and verbal communication
  • Ability to work independently and as part of a team
  • A proactive, solution-oriented attitude and a willingness to learn
  • Bonus: Experience in industrial supply or trade environments

Why You'll Love Working With Us:

  • Permanent salary, incentives, and a generous Team Member Discount Card for Kmart, Bunnings, Officeworks & Target
  • Ongoing learning and development opportunities
  • Monday to Friday schedule — enjoy your weekends
  • Refer a Friend Program — earn up to $2,000 per referral
  • Option to purchase up to 4 weeks of additional annual leave
  • Team events and celebrations
  • Additional discounts from over 300 corporate partners
  • Generous Wesfarmers annual share plans
  • Attractive parental leave policy
  • Free onsite parking and more

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates in the next two weeks so apply fast to avoid missing out

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

OUR STORY

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

  • Customer Support Consultant

    4 weeks ago

    Perth, Western Australia REA Group Full time

    Join a collaborative team and deliver great customer experiencesSolve different problems every day and enjoy great learning opportunitiesPermanent full time role based in SubiacoWe're REAWith bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with...

  • Customer Care Executive

    4 weeks ago

    Perth, Western Australia Rentokil Initial Full time

    Our Perth team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them in a permanent full-time role.Your extraordinary skills will be used for the day-to-day phone based management of our business customers. This role reports directly to the Customer Service Manager and will see you utilise your...

  • Customer Service Consultant

    2 weeks ago

    Perth, Western Australia Rentokil Initial Full time $45,000 - $60,000 per year

    We have an exciting opportunity available for Customer Service Consultant's to join our team in Kewdale on Permanent Full basis. We will provide full training so if you are looking to start your career in the sales and customer service space then look no further We do require the successful candidate to be based in Perth, Western Australia as this role will...

  • Sales/Customer Service Consultant

    1 week ago

    Perth, Western Australia SuperCare Full time $60,000 - $80,000 per year

    ABOUT USWe are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...

  • Customer Experience Consultant

    4 weeks ago

    Perth, Western Australia Paywise Full time

    Paywise Perth, Western Australia, AustraliaCustomer Experience ConsultantPaywise Perth, Western Australia, AustraliaGet AI-powered advice on this job and more exclusive features.Paywise is undergoing significant growth, presenting an outstanding opportunity to join our organisation at an exciting stage.As a Customer Experience Consultant, you will serve as...

  • Sales/Customer Service Consultant

    1 week ago

    Perth, Western Australia Supercare Solutions Pty Ltd Full time $60,000 - $80,000 per year

    ABOUT USWe are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...

  • Customer Care Manager

    1 week ago

    Perth, Western Australia Kuehne & Nagel Pty Ltd Full time $90,000 - $120,000 per year

    At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a...

  • Customer Service Consultant

    1 week ago

    Perth, Western Australia AMA Medical Products Full time $60,000 - $130,000 per year

    AMA Medical Products is a market leading supplier and distributor of medical products. Our mission is to lead the market in medical product solutions, whilst developing mutually beneficial business relations and long-term customers. We are looking for a Customer Service Consultant who will undertake a range of duties that supplies solutions to and assists...

  • Recruitment Consultant

    1 week ago

    Perth, Western Australia Lumia Care Group Full time $76,000 - $120,000 per year

    About usLumia Care is a trusted leader and innovator in Australian healthcare, with a proud 65-year history across multiple health sectors. Today, we bring together nine organisations under one group with a strong national footprint and a substantial workforce. We are on an exciting growth journey and are committed to fostering an inclusive, values-driven...

  • Customer Experience Consultant

    6 days ago

    Perth, Western Australia Rockingham Toyota Full time $60,000 - $80,000 per year

    An exciting opportunity has become available for an experienced and professional individual to join our team as a Customer Experience Consultant.This role is based in our Rockingham Dealership, servicing Melville, Cockburn and Rockingham Toyota, with a primary focus on vehicle service bookings and customer retention activities.What you'll be doing:Answering...