Customer Experience Consultant

1 week ago

Perth, Western Australia Paywise Full time

Paywise Perth, Western Australia, Australia

Customer Experience Consultant

Paywise Perth, Western Australia, Australia

Get AI-powered advice on this job and more exclusive features.

Paywise is undergoing significant growth, presenting an outstanding opportunity to join our organisation at an exciting stage.

As a Customer Experience Consultant, you will serve as the initial point of contact for clients utilising our salary packaging and novated leasing services. In this role, you will be instrumental in providing high-quality service and effectively assisting customers as they navigate our range of benefit offerings. Our collaborative culture energises our team, fostering engagement and a shared commitment to our ambitious growth objectives.

Are you ready to begin a rewarding career and contribute to something exceptional?

What We Offer


• A modern, newly designed office located within Perth CBD.


• Rotating rosters with positions available across day, afternoon, night, and weekend shifts.


• Opportunities for career advancement.


• Comprehensive Employee Benefits package, including extensive salary packaging options.


• Monthly team lunches.


• Loyalty Leave entitlements.


• Flexible working arrangements.

About the Opportunity

The Customer Experience (CX) team, based in Perth CBD, is actively seeking a Customer Experience Consultant. Reporting to the Team Leader, your primary responsibilities will include:


• Managing client interactions via phone, live chat, and email.


• Conducting face-to-face meetings with members.


• Administering ongoing amendments to salary packaging arrangements.


• Participating in quality assurance projects.

About You

Key skills, experience, and qualifications:


• Previous experience in the salary packaging industry is highly regarded but not essential.


• Prior contact centre experience is advantageous.


• Demonstrated motivation and passion for delivering customer service excellence.


• Strong written and verbal communication abilities.


• Experience in fast-paced customer service environments is valued.

Next Steps

We are committed to building a diverse and inclusive workplace. We encourage candidates from diverse backgrounds to apply and join our team at Paywise. Apply now

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionCustomer Service and Administrative

Referrals increase your chances of interviewing at Paywise by 2x

Sign in to set job alerts for "Customer Advisor" roles.Customer Solutions Advisor - Full time - Perth Airport

Perth, Western Australia, Australia 1 week ago

Customer Solutions Advisor - Full time - Perth Airport

Perth, Western Australia, Australia 1 day ago

East Perth, Western Australia, Australia A$105,167.00-A$114,938.00 1 week ago

Perth, Western Australia, Australia 3 weeks ago

Customer Solutions Advisor - Part time - Innaloo

Innaloo, Western Australia, Australia 6 days ago

Perth, Western Australia, Australia 1 week ago

Customer Solutions Advisor - Part time - Cannington

East Cannington, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 1 week ago

Perth, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 1 month ago

Canning Vale, Western Australia, Australia 1 day ago

North Perth, Western Australia, Australia 22 hours ago

Perth, Western Australia, Australia 1 week ago

Customer Solutions Advisor - Part time - HillarysEntry Level Customer Experience Representive

Perth, Western Australia, Australia 12 hours ago

Perth, Western Australia, Australia 1 week ago

Welshpool, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 3 weeks ago

Woodvale, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 1 week ago

Canning Vale, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 2 days ago

Joondalup, Western Australia, Australia 1 week ago

Residential Customer Service Team Manager

Burswood, Western Australia, Australia 1 week ago

North Perth, Western Australia, Australia 1 day ago

Perth, Western Australia, Australia 12 hours ago

Customer Contact Centre Support Officer (Affirmative Measures)

Perth, Western Australia, Australia A$92,817.00-A$98,420.00 1 week ago

Morley, Western Australia, Australia 1 week ago

North Perth, Western Australia, Australia 2 weeks ago

Belmont, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 1 week ago

Belmont, Western Australia, Australia 2 weeks ago

Perth, Western Australia, Australia 3 weeks ago

Perth, Western Australia, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Experience Consultant

    3 weeks ago

    Perth, Western Australia Paywise Full time

    Paywise Perth, Western Australia, AustraliaCustomer Experience ConsultantPaywise Perth, Western Australia, AustraliaGet AI-powered advice on this job and more exclusive features.Paywise is undergoing significant growth, presenting an outstanding opportunity to join our organisation at an exciting stage.As a Customer Experience Consultant, you will serve as...

  • Customer Experience Consultant

    7 days ago

    Perth, Western Australia beBeeCustomer Full time $45,000 - $84,000

    We're seeking a skilled professional to deliver exceptional customer experiences in a dynamic banking role.As an entry-level banking consultant, you'll have the opportunity to expand your customer service expertise and make a meaningful impact in the community.Your key responsibilities will include:Providing outstanding customer service, advising clients on...

  • Customer Experience Consultant

    7 days ago

    Perth, Western Australia Rockingham Toyota Full time $104,000 - $130,878 per year

    An exciting opportunity has become available for an experienced and professional individual to join our team as a Customer Experience Consultant.This role is based in our Rockingham Dealership, servicing Melville, Cockburn and Rockingham Toyota, with a primary focus on vehicle service bookings and customer retention activities.What you'll be doing:Answering...

  • Sales And Customer Experience Consultant

    4 days ago

    Perth, Western Australia beBeeCustomer Part time $42,000 - $63,000

    Delivering exceptional customer experiences is at the heart of our Customer Service Consultant role.Key Responsibilities:We delight customers with personalized support to drive satisfaction and loyaltyBy identifying customers' needs and providing tailored solutions, we meet their expectations and exceed them where possibleAchieving sales targets through...

  • Customer Experience Consultant

    1 week ago

    Perth, Western Australia Ddls Australia Full time

    We are the best-in-class, vendor-certified, IT training for businesses.We celebrate you; our people do incredible work and deserve great rewards.**We are Lumify**It's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It's about striving to be smarter, to...

  • Customer Experience Consultant

    1 week ago

    Perth, Western Australia Edventureco Full time

    We are Lumify. Together, we are shining a light on future learning.- We are the best-in-class, vendor-certified, IT training for businesses.- We celebrate you; our people do incredible work and deserve great rewards.**We are Lumify**It's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of...

  • Customer Experience Consultant Enhanced Services

    1 week ago

    Perth, Western Australia Wise Employment Full time

    Do you want to make a difference and give back to your community?- Are you an experienced customer service professional?- Join an organisation consistently achieving high employee satisfaction ratingsCelebrating 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring, transforming and empowering...

  • Customer Experience Lead Consultant

    5 days ago

    Perth, Western Australia Readytech Full time

    Apply now Share About us: Making a meaningful difference with mission-critical software that empowers communities to thrive.ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer.We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses...

  • Customer Experience Advocate

    2 weeks ago

    Perth, Western Australia beBeeCustomer Full time $105,167 - $114,938

    Customer Experience ConsultantThe Customer Experience Consultant is the first point of contact for clients utilizing our salary packaging and novated leasing services.Key responsibilities include managing client interactions, conducting face-to-face meetings, administering ongoing amendments to salary packaging arrangements, and participating in quality...

  • Transforming Customer Experiences

    1 week ago

    Perth, Western Australia beBeeCustomerService Full time $60,000 - $90,000

    Delight Customers with Exceptional ServiceAs a Retail Sales Consultant, you have the opportunity to deliver outstanding customer experiences that exceed expectations.You will do this by providing an exceptional in-store journey and empowering customers through your collaborative approach. This means identifying products and services that meet their needs and...