Customer Service Consultant
7 days ago
We have an exciting opportunity available for Customer Service Consultant's to join our team in Kewdale on Permanent Full basis. We will provide full training so if you are looking to start your career in the sales and customer service space then look no further
We do require the successful candidate to be based in Perth, Western Australia as this role will be based out of our office in Kewdale.
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.
The core responsibilities in this role include:
- Receiving inbound calls and email inquiries from Commercial and Residential customers
- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling services for residential customers
- Converting incoming inquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting KPI targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
The ideal candidate must possess:
- Experience working in customer service or call centre environments (preferred)
- This is an office-based role so you must be based in Kewdale
- Previous experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to work in a team environment to support colleagues
- Professional, reliable, and punctual.
- Working from office Monday to Friday
Perks and benefits:
- Strong work life balance culture.
- Employee Assistance Program (EAP)
- Discounted Pest Services
- Employee Referral Program
- Employee cash incentive programs and bonuses
ABOUT THE COMPANY
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.
Employee Testimonials:
"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."
Angela Smith - Technician
"All of my managers have been really encouraging. They have seen things in me that I didn't see in myself." "The best thing about working for Rentokil Initial is the teamwork." "At Rentokil Initial, our motto is that we are all in this together."
Amanda Haans - Local Service & Sales Manager
"Being in the Rentokil Initial Team, it feels like a family."
Thanh Nguyen - Technician
"I got to the point in my life where I was looking for something different. Since joining Rentokil, I've been provided with so many qualifications and opportunities for advancement."
Jim Evans - Senior Technician
-
Sales and Customer Service Consultant
4 weeks ago
Perth, Western Australia Medibank Full timeMedibank Morley, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Sales and Customer Service Consultant role at MedibankMedibank Morley, Western Australia, Australia1 week ago Be among the first 25 applicantsJoin to apply for the Sales and Customer Service Consultant role at MedibankGet AI-powered advice on this job and...
-
Customer Service Consultant
5 days ago
Perth, Western Australia AMA Medical Products Full time $60,000 - $130,000 per yearAMA Medical Products is a market leading supplier and distributor of medical products. Our mission is to lead the market in medical product solutions, whilst developing mutually beneficial business relations and long-term customers. We are looking for a Customer Service Consultant who will undertake a range of duties that supplies solutions to and assists...
-
Customer Service Consultant
3 days ago
Perth, Western Australia Tokio Marine Full time $60,000 - $90,000 per yearAbout Us:Tokio Marine Group is one of the largest global insurance companies with businesses in 38 countries and regions worldwide.Tokio Marine Management Australasia (TMMA) has grown from its beginnings in Australasia over 50 years ago as a niche Japanese commercial insurer into a diversified operation offering a strong mix of commercial and personal lines....
-
Sales/Customer Service Consultant
5 days ago
Perth, Western Australia SuperCare Full time $60,000 - $80,000 per yearABOUT USWe are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...
-
Sales/Customer Service Consultant
5 days ago
Perth, Western Australia Supercare Solutions Pty Ltd Full time $60,000 - $80,000 per yearABOUT USWe are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...
-
Customer Service Consultant
5 days ago
Perth, Western Australia Aptella Full time $60,000 - $80,000 per yearAbout Aptella:At Aptella, we're on a mission to empower the Mining, Construction, and Geospatial industries with state-of-the-art technology from the world's leading innovators. Join a dynamic team of over 380 professionals across Australia, Southeast Asia, and New Zealand, and unlock extraordinary career opportunities in a company culture that's as vibrant...
-
Customer Care Consultant
4 weeks ago
Perth, Western Australia IAG Full timeOverviewJoin to apply for the Customer Care Consultant role at IAG.Make a difference as a Customer Care Consultant with the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through a stronger, more resilient business and a portfolio of iconic insurance...
-
Customer Care Consultant
4 weeks ago
Perth, Western Australia IAG Full timeOverviewJoin to apply for the Customer Care Consultant role at IAG.Make a difference as a Customer Care Consultant with the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through a stronger, more resilient business and a portfolio of iconic insurance...
-
Retail: Customer Service
3 weeks ago
Perth, Western Australia Telstra Full timeEmployment Type: PermanentClosing Date: 3 Mar 2025 11:59pmJob TitleTelstra Retail: Customer Service & Sales Consultant BUSSELTONJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
-
Customer Service Consultant Full Time
5 days ago
Perth, Western Australia H&R Block Limited Full time $50,000 - $70,000 per yearClient Service Consultant – Contact Centre (Full Time)Based in Morley, W.A. | Join Australia's Largest Tax AgentDo you love speaking with people, solving problems, and making someone's day a little easier?If you're someone who takes pride in delivering excellent service and thrives in a fast-paced, team-driven environment, we'd love to hear from you.About...
