Technical Writer – Expert Level

1 week ago

Mulgrave, Victoria, Australia Agilent Technologies Full time $80,000 - $120,000 per year
Job Description

Primary Function:

Responsible for the production and ongoing development of user documentation, both printed and online, for products within the Agilent Atomic, Molecular, and Raman Spectroscopy division. This role will focus on developing content that enable our end-use customers to access the exact information when they need it and to enable and promote self-support and product maintenance. You will be interacting with several teams involved in the product lifecycle including marketing, software and hardware quality, manufacturing, software and hardware product development, and managing external vendors to develop learning products.

Principal Duties and Responsibilities:

— Research, plan, organize and develop user documentation including manuals, getting started guides, software help, tutorials, and video demonstrations

— Collaborate with other teams to clarify technical issues, and liaise with subject matter experts to understand the technology and applications for which documentation is to be prepared

— Analyze user needs and organize information according to those needs

— Write, edit and present clear and concise information according to set standards regarding order, clarity, style, and terminology

— Maintain ownership and management of technical documentation version control and customer accessibility

— Work with translators and other external agencies as required

— Manage multiple projects simultaneously, often to tight timeframes

— Maintain close contact with other Agilent groups and departments worldwide

Qualifications

Qualifications:

— Demonstrated experience in writing technical user documentation

— BA/BS in Chemistry/Physics/Biochemistry/Engineering or equivalent
—

Knowledge of spectroscopy technique(s) such as AA, ICP-OES, FTIR and UV-Vis advantageous

— Must be computer literate with PC based applications including:

  • Microsoft Office Suite including using Microsoft Word templates
  • Desktop publishing applications such as Adobe FrameMaker and Adobe Creative Suites, etc.,
  • Web applications such as Adobe Dreamweaver or RoboHelp and experience with .css and .html
  • Experience with video editing applications including Adobe Premiere Pro or TechSmith Camtasia and Articulate Storyline

— Excellent proven project management experience including demonstration of planning and organizational skills with minimal supervision

— Must be deadline-oriented, and will be meticulous and attentive to details

— Solid work ethic, professional, and have organizational ability and follow-up skills

— Native English speaker or proven level of excellent spoken and written English

Other:

This will start as an on-site role but has the option to move to a hybrid role.

Additional Details

This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

No

Shift:

Day

Duration:

No End Date

Job Function:

Marketing

  • Automotive Technical Consultant

    2 weeks ago

    Mulgrave, Victoria, Australia CPM Australia Full time $90,000 - $120,000 per year

    About CPM Recruitment Services:CPM Recruitment Services is a division of CPM Australia providing specialist recruitment services to a range of clients in the areas of automotive, technology, consumer electronics, financial services, insurance, cosmetics, FMCG and retail to just name a few. CPM Recruitment Services prides itself in being the expert at...

  • Technical Designer

    20 hours ago

    Mulgrave, Victoria, Australia Kmart Full time $90,000 - $120,000 per year

    Brighter Futures Start HereWe are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work...

  • Senior Manager Technical Services

    6 days ago

    Mulgrave, Victoria, Australia Mazda Australia Pty Ltd Full time $120,000 - $180,000 per year

    Mazda Australia is seeking a dynamic and experienced leader to take charge of our Technical Services team. In this pivotal role, you'll oversee the planning, deployment, and compliance of national service campaigns—including recalls, reworks, and technical bulletins—ensuring excellence in customer support and regulatory alignment.This role requires...

  • Technical Support Officer

    18 hours ago

    Mulgrave, Victoria, Australia LG Energy Solution Australia Full time $90,000 - $120,000 per year

    Job Title: Technical Support Officer (Full-Time)Location: Mulgrave(Melbourn), AustraliaEmployment Type: Permanent, Full-TimeAbout UsLG Energy Solution is one of the world's largest lithium-ion battery manufacturers with a market-leading position in advanced batteries for grid-scale, home battery, and automotive applications. Our advanced technology is the...

  • Senior Manager, Dealer Support

    1 week ago

    Mulgrave, Victoria, Australia Mazda Australia Full time $120,000 - $180,000 per year

    About the role:We are looking for a strategic and experienced Senior Manager, Dealer Support - Technical to lead the National Customer Support Department at Mazda Australia. In this key leadership role, you will drive a culture of exceptional customer service and technical excellence within the Dealer Support team, ensuring alignment with Mazda Australia's...

  • Technical Business Analyst

    6 days ago

    Mulgrave, Victoria, Australia Clear21 Full time $90,000 - $120,000 per year

    Ready to elevate your career and make a meaningful impact at the intersection of technology and business?JoinClear21, a fast-growing and well-established SaaS company committed to delivering high-quality, reliable software solutions. We're seeking adriven and insightful Technical Business Analystto bridge the gap between our product vision and development...

  • Production Engineer

    17 hours ago

    Mulgrave, Victoria, Australia Alcon Laboratories Full time $80,000 - $120,000 per year

    At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognised for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients...

  • Cloud Support Specialist

    1 week ago

    Mulgrave, Victoria, Australia FOSS Full time $90,000 - $120,000 per year

    FOSS develops innovative system solutions to ensure and improve food quality. Our mission is a more sustainable use of the world's agricultural resources. FOSS is a family-owned company, and we are proud of our high employee and customer satisfaction along with our open and team-spirited culture as well as great career opportunities.Our company continues to...

  • Corrective Works Coordinator

    16 hours ago

    Mulgrave, Victoria, Australia TVH Full time $90,000 - $120,000 per year

    We're looking for a highly organised and technically minded Corrective Works Coordinator to support our operations team across critical infrastructure including HVAC, and Fire Protection systems. This role is perfect for someone with a strong coordination background and hands-on experience in technical service delivery.Key Responsibilities:Liaise with...

  • Senior Care Partner

    4 days ago

    Mulgrave, Victoria, Australia Fronditha Care Full time $80,000 - $120,000 per year

    About Fronditha CareFronditha Care is an award-winning not-for-profit aged care provider, specialising in providing culturally sensitive aged care for people of all backgrounds for more than 46 years. We provide a wide range of aged care services and programs to support elders and their families.Through our core values of Respect, Do Right, Bring Joy and...