Fleet Services Manager

5 hours ago

Melbourne, Victoria, Australia Dutton Automotive Full time $120,000 - $180,000 per year
Company Description

Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family and commercial vehicles in Australia, focused on reliable and customer-centric automotive services.

Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club.

A.O. Dutton opened his first garage on Burnley Street, Richmond. Driven by an obsessive focus on customer experience, today, Dutton Automotive operates from 24 dealerships throughout Australia. We currently have over 300+ staff nationally. 

Job Description

About the Role

Dutton Financial Services is a subsidiary of Dutton Automotive and provides a range of smart, competitive finance options which are tailored to meet the customers automotive needs and objectives.  

As the Fleet Services Manager, you will lead the strategy, performance, and growth of the Fleet Services Division.  This senior leadership role involves overseeing fleet services operations, client relationships, financial performance, and business development.

This is a pivotal role in supporting our growth journey as we work to reinvent the customer experience and position ourselves as an industry leader.

Key Responsibilities:

Strategic and Commercial Leadership:

  • Develop and implement the strategic roadmap for fleet operations, sales, and business development.
  • Lead financial performance including budgeting, P&L management, forecasting and cost optimisations.
  • Identify, pursue, and convert new business opportunities to drive market expansion and revenue growth.

Operational Excellence:

  • Oversee all aspects of fleet operations, including maintenance, procurement, logistics, and compliance.
  • Ensure scalable processes and continuous improvement practices across the operational workflow.

Client and Stakeholder Engagement:

  • Build and maintain strong relationships with major fleet clients and business partners.
  • Serves as the escalation point for key account issues, delivering tailored solutions that strengthen client retention and satisfaction.

Team Leadership:

  • Lead, motivate, and develop a high-performing cross-functional team.
  • Foster a culture of accountability, collaboration, and service excellence.
Qualifications

Ideally, you will bring:

  • Proven experience in fleet management, automotive operations, or a related commercial services environment.
  • Demonstrated success in developing strategy, managing budgets, and driving financial results.
  • Strong relationship-building and negotiating capabilities across internal and external stakeholders.
  • A working knowledge of industry legislative, compliance and regulatory obligations.
Additional Information

Perks & Benefits:

  • Competitive Salary and Commission Structure.
  • A 'paid day of Leave' to celebrate your Birthday.
  • Access to Employee Novated Lease Program.
  • Access to a fully funded EAP Program to support you and your family.
  • Unlock discounts with PitStop and get exclusive deals on shopping and gift cards.
  • Refer a friend and we will provide an upfront bonus

At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.

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