Current jobs related to Service Account Manager - Mascot New South Wales - GE HealthCare

  • Accounts Receivable Officer

    5 days ago

    Mascot, New South Wales, Australia dnata Full time $60,000 - $80,000 per year

    Mascot, NSW (Head Office)Want to take your career to a higher altitude? Come and bring your experience to our fast paced, exciting environment. There is nothing quite like the buzz of the Airport and as a leading ground handling business, dnata operates across all major airports in Australia so we get to feel the buzz every dayWe're currently seeking an...

  • Account Representative, Sales

    3 days ago

    Mascot, New South Wales, Australia Hatch Full time $60,000 - $120,000 per year

    This is a Account Representative, Sales & Product Services role with Qantas based in Mascot, NSW, AU== Qantas ==Role Seniority- mid levelMore about the Account Representative, Sales & Product Services role at QantasChallenge yourself to join our dynamic Qantas Sales team, a high growth divisionTake an opportunity to grow and diversify your careerPermanent...

  • Account Manager

    16 hours ago

    Gordon, New South Wales, Australia Kennedy Reid Full time $90,000 - $120,000 per year

    The CompanyOur client is a well-established company that actively promotes a fun and flexible work environment focused on professional development, reward and recognition, and a healthy work life balance.  OpportunityJoin a dynamic team, managing a well-established commercial/mid-market a portfolio of $700k in income. This is an exciting opportunity for a...

  • Internal Account Manager

    2 weeks ago

    Kempsey, New South Wales, Australia PSC Insurance Brokers Full time $104,000 - $130,878 per year

    Are you looking to build a rewarding career in the insurance industry with a company that values reliability, growth and a friendly team culture? PSC Insurance Brokers is seeking a motivated and personable Internal Account Manager to join our Kempsey/Port Macquarie offices.The roleAs an Internal Account Manager, you'll play a key role in supporting our...

  • Passenger Services Manager

    1 week ago

    Mascot, New South Wales, Australia dnata Full time $70,000 - $120,000 per year

    Sydney International Airport , NSW 2020OVERALL PURPOSE OF THE POSITIONThe Passenger Services Manager is responsible for the management of dnata Passenger Services for our clients to ensure an efficient and effective service meeting and exceeding the company's and our clients' expectations in Sydney.The Passenger Services Manager will manage the day-to-day...

  • Office & Accounts Manager

    5 days ago

    Lismore, New South Wales, Australia Lismore Workers Club Full time $60,000 - $80,000 per year

    Lismore Workers Group consists of Lismore's largest club in Keen Street, along with the Sports Club in Goonellabah and the beautiful Golf Club on 100 acres. Along with a Motel and commercial Properties, LWG has been paving the way for employment since 1956.As our full-time Monday to Friday Office & Accounts Manager, you'll play a key part in keeping...

  • Account Manager

    2 weeks ago

    Bar Beach, New South Wales, Australia Bendigo Advertiser Full time $104,000 - $130,878 per year

    Looking to take the next step in your career and build lasting customer relationships? Join Boral's Concrete team as an Account Manager covering the Newcastle and Upper Hunter region. This is a fantastic opportunity for someone who may be early in their sales or customer service career but is eager to learn, grow, and make a real impact. We'll provide...

  • Key Account Manager, Melbourne

    1 week ago

    Canberra, New South Wales, Australia icebreaker Full time $70,000 - $120,000 per year

    More than a job, an adventureOur story is about people's connection with nature and with each other. Icebreakers are story-tellers. We want to share our adventures and inspire others to get outside and have their own adventures. We believe in the power of nature and the power of our products. Our sales teams are passionate about Merino, Icebreaker and the...

  • Management Accountant

    1 week ago

    Macquarie Park, New South Wales, Australia Jack Link's Asia Pacific Full time $90,000 - $120,000 per year

    *Company Description*Elevate your career with Jack Link's, a global leader in protein snacking. If you're seeking a role with a category leader that has ambitious growth plans, this Management Accountant position could be your opportunity to contribute to the future of Jack Link's across APAC.Why Jack Link's?At Jack Link's, we embrace the wild side. We're...

  • Technology Service Delivery Manager

    17 hours ago

    Mascot, New South Wales, Australia Sydney Airport Full time $120,000 - $180,000 per year

    MAKE IT NEWAt Sydney Airport, the future of air travel is shaped by you.As a team, we connect the world. More than just a hub of activity and boundless energy, we're creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing "I made that possible".Dynamic. Fast-paced. We thrive in a place where fresh...

Service Account Manager

2 weeks ago

Mascot New South Wales, Australia GE HealthCare Full time $90,000 - $120,000 per year

Job Description Summary
As a Service Account Manager, you will play a key role in driving service sales growth within your assigned territory. You'll lead service contract opportunities for corporate customers, by presenting compelling value propositions and work closely with the equipment sales team to expand the installed base and proactively drive lifecycle upgrade opportunities.

To succeed in this role, you will need to build and nurture strong relationships with key departmental and technical decision-makers within your accounts. Leveraging a consultative selling approach, you will actively listen to customer needs, identify challenges, and propose tailored service solutions that deliver measurable value. A solution-oriented mindset will be essential as you collaborate with customers and internal teams to co-create strategies that drive long-term success. Where appropriate, you will also partner with the equipment sales team to gain access to broader customer stakeholders and influence purchasing decisions.

Responsibilities
Job Description

  • Contribute to achieving Operating Plan targets for service revenue, profit margin, and equipment sales.
  • Ensure pricing compliance to maximise profitability and maintain commercial discipline.
  • Accurately forecast orders and sales through effective opportunity management in GE HealthCare's CRM tools.
  • Support tender submissions by preparing service offering content and pricing in collaboration with commercial and legal teams.
  • Develop strategic business plans for assigned accounts and territory, including opportunity development, competitive positioning, and performance targets.
  • Build and maintain strong customer relationships, collaborating with equipment sales teams to strengthen account engagement.
  • Monitor and communicate market trends and competitor activity, and lead the development of counter-strategies.
  • Own and resolve service contract-related customer queries in coordination with internal teams.
  • Prepare for customer meetings and performance reviews, including data reporting and presentations.
  • Stay current with product, customer, and market knowledge through ongoing training.
  • Collaborate with product teams to ensure customer satisfaction and commercial success.
  • Understand customer challenges and develop innovative, tailored service solutions.
  • Manage the service contract opportunity funnel to maximise win rates.
  • Lead the contractual process, including negotiation and coordination with legal and commercial stakeholders to minimise risk.
  • Identify and develop new opportunities, working with sales leaders to grow the upgrade pipeline.
  • Maintain accurate opportunity records and ensure order and configuration quality at entry.
  • Estimate delivery timelines based on production schedules to meet customer expectations and enhance satisfaction.

Quality Specific Goals

  • Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE HealthCare Environment, Health & Safety Policies) and operate within them to ensure that no company policy or US / Int'l Law is broken
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/ Requirements

  • Tertiary qualifications in business, marketing, product management or related field of study, with a minimum of 5 years' experience in marketing, commercial or product management roles
  • Strong business acumen and domain expertise in GE HealthCare products and market dynamics in ANZ
  • Ability to develop and execute priorities aligned with strategy
  • Strong presentation skills and understanding of selling skills and CRM utilisation to drive revenue
  • Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees and customers at all levels
  • Experience in operating in a cross-functional matrix team, both at a local and regional level
  • Experience as a change agent and process-oriented individual

Desired Characteristics

  • Exceptional communication and interpersonal skills.
  • Ability to navigate and influence within a complex organizational structure.
  • Proactive and innovative approach to problem-solving.
  • Prior experience working for a large company in a matrix environment
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organisation

**Additional Information*
*Relocation Assistance Provided:
No