Admin & Scheduling Coordinator

7 hours ago

Bunbury, Western Australia 0e3de6fa-da29-4c5d-ad2a-787b22cfe761 Full time $45,000 - $65,000 per year

Keep the jobs moving and the team running smoothly.

At A1 Appliance Centre, we keep homes running by repairing the appliances people rely on every day. We're after a Scheduling Coordinator who can take charge of organising daily runs, keeping the schedule tight, and making sure the team and customers know what's happening at all times.

If you're someone who likes structure, enjoys problem-solving, and takes pride in getting things done right the first time — this is a solid opportunity to be part of a respected local business that values reliability and teamwork.

What You'll Be Doing

You'll be the main link between customers, the workshop, and our technicians. Your job is to make sure everything flows smoothly and on time. Day-to-day tasks include:

  • Booking jobs from calls and emails, and building efficient daily runs for our techs
  • Keeping schedules full and organised, with confirmation messages sent to customers
  • Handling calls and enquiries – you'll be the first point of contact for customers needing service or spare parts
  • Processing payments accurately through Aroflo or Xero
  • Managing warranty changeovers, submitting requests and chasing approvals
  • Helping in the workshop – tagging, unloading appliances using the lifter trolley, and getting jobs ready for pick-up
  • Unpacking and sorting spare parts, keeping things labelled and in order
  • General office and cleaning duties, keeping the place looking sharp

What We're Looking For
  • Experience in customer service, scheduling, or admin, ideally in a trade or repair-based business
  • Strong organisation and time management – you like a clean list and a clear plan
  • Confident communication skills – you can deal with customers and team members professionally and directly
  • Solid attention to detail – you notice the small things that keep jobs running smoothly
  • A team player who's dependable, accountable, and happy to lend a hand where needed
  • Comfortable using computer systems (Aroflo or Xero experience a plus)
  • Willing to help with light hands-on tasks when required

Why Join Us
  • Be part of a trusted local company with a strong reputation across the South West
  • Stable, full-time role Monday - Friday 8.30am - 5pm with room to grow and take on more responsibility
  • Supportive team environment – everyone pulls their weight and has each other's backs
  • A business that values honesty, reliability, and doing the job right

How to Apply

If you're organised, reliable, and ready to be the go-to person who keeps the jobs moving — we want to hear from you.

Apply through seek with your resume and a cover letter letting us know why you would be a good fit for our team.

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