
Customer Service Coordinator
2 weeks ago
- Easy parking, good community spirit and regular team lunches.
- Convenient Dandenong South location
- Competitive remuneration, career development and an EAP program
Great People. Great Product. Safety Culture. Three very good reasons for choosing a career with Hitachi Global Air Power Australia.
At Hitachi Global Air Power Australia, we offer more than just a job - we provide a pathway to success and personal growth. Align yourself with a respected global brand with 320,000 staff worldwide, enjoying ample opportunities for career progression and continuous training. You'll thrive in a friendly and supportive team where camaraderie is celebrated, we know how to laugh and have each other's back.
Hitachi Global Air Power Australia is proud to offer every employee a range of benefits including competitive remuneration, career development and an Employee Assistance program.
Your new role awaits as a business support professional in our Customer Service and scheduling team in Melbourne.
About the role
In this busy role, you will be responsible for administration and scheduling activity for our field service Technicians. You will relish coming to work if you are someone who loves organising and wants to be part of a small but committed team; keeping your customers happy and the service team busy
On a typical day, you will organise service appointments for our technicians around Melbourne, liaise with parts coordinators to ensure all necessary materials are available, create work orders and keep customers up to date with progress of their job. You'll quickly get to know your customers and have the chance to build long-term relationships.
Other responsibilities include:
- Addressing customer queries and providing support
- Preparing pre-qualification contractor management forms
- Managing technician site access and induction requests
- Raising, scheduling, and maintaining work orders in our CRM system
- Providing service quotations to customer requests
This is full-time role starting 7.30 am.
About You
You will be someone who enjoys people contact and prefers to be busy. You take pride in being able to juggle multiple tasks and are looking for a role where you can take charge of your own priorities and get things done.
Ideally, you will have come from a trades, manufacturing, or technical business, however, we welcome applicants from other industries who can demonstrate passion for our business.
To be successful, you'll bring:
- Minimum 2 years of experience in a phone based customer service environment, where you've learnt how to manage customer expectations
- Great time management and ability to prioritise
- Experience with SAP or CRM systems would be of benefit but is not essential
- Confidence with MS Outlook and Excel
It goes without saying that you know your way around town so can anticipate travel times when booking mobile service technician visits. Experience in scheduling jobs would also be of benefit but isn't essential.
Your journey to success begins with Hitachi Global Air Power Australia, apply now
To apply for this job go to: & enter ref code: Applications close 09 October 2025
-
Customer Service Coordinator
4 weeks ago
Melbourne, Victoria, Australia HospEquip Full timeCustomer Service Coordinator - HospEquipJoin to apply for the Customer Service Coordinator - HospEquip role at HospEquipCustomer Service Coordinator - HospEquip15 hours ago Be among the first 25 applicantsJoin to apply for the Customer Service Coordinator - HospEquip role at HospEquipGet AI-powered advice on this job and more exclusive features.HospEquip is...
-
Customer Service Coordinator
4 days ago
Melbourne, Victoria, Australia Reece Group Full time $60,000 - $90,000 per yearCustomer Service Coordinator - Viadux (Tullamarine)About ViaduxWe keep things flowing.We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and our communities stay healthy.About the roleAs part...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia CSE Global Full time $60,000 - $90,000 per yearCSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.We design, supply and install telecommunications solutions to help our clients keep their workforce safe and...
-
Customer Service Coordinator
3 weeks ago
Melbourne, Victoria, Australia IKEA Full timeOverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...
-
Customer Service Coordinator
3 weeks ago
Melbourne, Victoria, Australia IKEA Full timeOverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...
-
Customer Service Coordinator
3 weeks ago
Melbourne, Victoria, Australia William Adams Pty Ltd Full timeJoin a legendary team and keep the wheels turning at the heart of our Laverton branch.We're on the lookout for a motivated and customer-focused professional to step into the fast-paced role of Service Coordinator – someone ready to play a vital part in the smooth delivery of service operations across one of our busiest branches.Reporting to the Service...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia IKEA Full timeOverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...
-
Customer Service Coordinator
2 weeks ago
Melbourne, Victoria, Australia IKEA Full timeOverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...
-
Logistics / Customer Service Coordinator
2 days ago
Melbourne, Victoria, Australia PSA BDP Full time $104,000 - $130,878 per yearAbout the role As a Logistics / Customer Service Coordinator at PSA BDP, you will play a crucial role in ensuring the efficient and seamless coordination of customer orders and logistics within our busy warehousing and distribution operations. This full-time position is based in our Altona North facility in Victoria.What you'll be doingManage and process...
-
Customer Service Coordinator
4 days ago
Melbourne, Victoria, Australia Baiada Group Full time $60,000 - $80,000 per yearBaiada is a privately owned Australian Company providing premium quality poultry products throughout Australia. We operate throughout Queensland, New South Wales, Victoria, South Australia and Western Australia with our Head Office based in Pendle Hill. Our brands include Lilydale Free Range and Steggles and support 14 Australian children's charities...