Customer Service Coordinator

2 days ago

Melbourne, Victoria, Australia CSE Global Full time $90,000 - $120,000 per year

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

Your role as the Customer Service Coordinator will be the essential link between clients and our Sales and Technical teams to ensure our service levels and customer satisfaction are maintained to the highest standards. You will coordinate and manage the flow of communication between teams to maintain accuracy across the business, while managing customer volumes in orders and expectations on delivery. You will inform clients of variations, timelines across projects, invoicing, sales data with accurate real time data for reporting both internally and externally.

What we are looking for:

  • Excellent customer service skills, and a proven track record of working in a B2B environment
  • Experience in a similar role, supporting high performing sales team
  • Advanced administration skills, with knowledge across MS applications and the ability to work with ERP systems (BC experienced highly regarded.)
  • Outstanding communication skills both written and verbally with the ability to influence outcomes with both internal and external stakeholders
  • A keen eye for detail, understanding the importance of accurately recording data to be used across the business.
  • Understanding of procurement and warehousing processes – from PO numbers through to stock controls
  • Oversee the flow of sales orders, through the relevant teams with a focus on keeping the customer up to date.

In return CSE Crosscom can offer an excellent opportunity to grow your career, with continued growth of our business nationally, CSE is established as a market leader working with some of Australia's premium industry names.

On top of:

  • Attractive renumeration package and benefits
  • Excellent personal development opportunities with training, education, mentorship and upskilling
  • Career growth with a fast-growing company
  • Numerous employee benefits and HR resources
  • Excellent stability and long-term prospects with expansion of clients and services in every state.

At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values

If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply.

  • Customer Service Coordinator

    1 week ago

    Melbourne, Victoria, Australia Jivaro Full time $60,000 - $80,000 per year

    Our specialised apparel wholesaler client is looking for a Customer Service Coordinator to join their team. This role requires someone who is system savvy and has a strong customer focus. Join a leading Australian-owned heritage brand that partners with some of the country's largest resellers and independent retailers. We're seeking a highly organised and...

  • Customer Service Coordinator

    4 days ago

    Melbourne, Victoria, Australia CSE Full time $90,000 - $120,000 per year

    CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.We design, supply and install telecommunications solutions to help our clients keep their workforce safe and...

  • Logistics / Customer Service Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia PSA BDP Full time $104,000 - $130,878 per year

    About the role As a Logistics / Customer Service Coordinator at PSA BDP, you will play a crucial role in ensuring the efficient and seamless coordination of customer orders and logistics within our busy warehousing and distribution operations. This full-time position is based in our Altona North facility in Victoria.What you'll be doingManage and process...

  • Customer Service Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Baiada Group Full time $60,000 - $80,000 per year

    Baiada is a privately owned Australian Company providing premium quality poultry products throughout Australia. We operate throughout Queensland, New South Wales, Victoria, South Australia and Western Australia with our Head Office based in Pendle Hill.  Our brands include Lilydale Free Range and Steggles and support 14 Australian children's charities...

  • Customer Service Coordinator

    2 days ago

    Melbourne, Victoria, Australia Hitachi Global Air Power Australia Pty Ltd Full time $60,000 - $90,000 per year

    Easy parking, good community spirit and regular team lunches.Convenient Dandenong South locationCompetitive remuneration, career development and an EAP programGreat People. Great Product. Safety Culture. Three very good reasons for choosing a career with Hitachi Global Air Power Australia.At Hitachi Global Air Power Australia, we offer more than just a job -...

  • Complaints Coordinator

    4 hours ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryLooking for a Complaints Coordinator to join our team, contributing to profitability and growth of Service Stream by managing stakeholder complaints across a National Project.About the RoleAbout Service SteamService Stream is a leading provider of essential network and infrastructure...

  • Complaints Coordinator

    2 days ago

    Melbourne, Victoria, Australia Service Stream Limited Full time $60,000 - $90,000 per year

    About Service SteamService Stream is a leading provider of essential network and infrastructure services across Australia. We partner with major utilities and telecommunications companies to design, construct, operate, and maintain critical assets that keep communities connected. With a strong focus on safety, quality, and innovation, Service Stream delivers...

  • Service Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Just Better Care - Melbourne Bayside Full time $104,000 - $130,878 per year

    Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently in their home.Just Better Care Melbourne Bayside is currently looking for a Service Coordinator to join our team in Mentone.  As a Service Coordinator you will play an important role in ensuring quality support services are...

  • Technical Customer Service Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Total Tools - Support Office Full time $60,000 - $90,000 per year

    Company description: The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in. Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food,...

  • Learning & Development Coordinator

    2 days ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryWe have an opportunity available for a Learning & Development Coordinator to join our People and Experience Team.About the RoleThis role is responsible for coordinating and delivering capability development programs—particularly across early career and leadership cohorts—and...