Venue Manager
2 weeks ago
Venue Manager – Join Our Unique & Bustling Restaurant in the Heart of Witchcliffe
We're a small, vibrant, and fast-paced restaurant located in the heart of Witchcliffe, and we're on the hunt for our next hospitality superstar to lead our team and manage the venue.
With a strong focus on quality and warm, friendly service, we pride ourselves on creating a welcoming experience for every guest. If you're passionate about hospitality, thrive in a hands-on role, and love working as part of a tight-knit team, we'd love to hear from you
Key Responsibilities:
Oversee daily front-of-house operations to ensure a seamless customer experience
Lead, train, and motivate a small, close-knit team to deliver exceptional service
Manage staff rosters, timesheets, and shift planning
Handle reservations, guest enquiries, and ensure smooth service flow during busy periods
Maintain stock levels, place supplier orders, and manage inventory control
Monitor and uphold high standards of cleanliness, presentation, and food safety
Collaborate with the kitchen team to ensure quality and timing of food delivery
Handle basic financial tasks such as cash handling, EFTPOS reconciliation, and daily reporting
Support marketing and promotional efforts, including events and special menus
Address and resolve any customer issues or complaints with professionalism and care
About You:
RSA certified & Approved Manager Cards
Proven experience in a hospitality leadership or supervisory role
Strong people management and communication skills
Passionate about customer service and creating a welcoming atmosphere
Reliable, organised, and calm under pressure
Hands-on approach and willing to step into any area as needed
Knowledge of food safety and OH&S standards
Why Join Us?
Be part of a friendly, tight-knit team
Work in a unique and vibrant setting in beautiful Witchcliffe
Enjoy a supportive and positive workplace culture
Opportunity to make your mark and contribute to a growing business
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