Venue Manager

22 hours ago

Bulleen Victoria Australia Heide Kitchen Full time $60,000 - $80,000 per year

About us

The Mulberry Group is a Melbourne-based hospitality group founded in 2011 by Nathan Toleman. Since then The Mulberry Group has opened venues including Hazel, Dessous, Liminal, Lilac Wine, Heide Kitchen, Square One Coffee Roasters, Molli and Lt. Molli, and our regenerative agricultural farm and charity, Common Ground Project. Across our venues, we now have a team of over 180 amazing people, and counting.

Our mission is to create authentic experiences so that we can support our community through positive social and environmental impact.

Located opposite the main entrance to Heide Museum of Modern Art, Heide Kitchen offers an elevated onsite dining experience for visitors. The diverse and rotating menu across breakfast and lunch draws inspiration from the organically grown seasonal produce sourced from Heide's two kitchen gardens and The Mulberry Group's Common Ground Project regenerative agriculture farm.

About the role

As a Venue Manager reporting to an Operations Manager, you would be responsible for:

  • Building and leading your team and promoting a positive workplace culture.
  • Ensuring that the guest experience delivered is aligned with the identity of the venue.
  • Creating lasting connections and relationships with our guests.
  • Monitoring and driving the financial performance of the venue.
  • Ensuring the smooth running of day-to-day operations of the venue.
  • The ongoing training, coaching, and development of your team.

About you

We are looking for someone with:

  • A genuine passion for delivering warm and engaging hospitality.
  • The ability to lead and continuously develop the FOH team (experience leading a team within a cafe/restaurant is helpful).
  • Strong tech skills, and the ability to pick up new systems quickly (G-Suite, SevenRooms, Canva etc.)
  • A proactive nature and the initiative to drive growth and improvement throughout the venue.
  • Attention to detail, maintaining high standards and ensuring compliance across safety standards within the venue.
  • Excellent communication skills. Strong financial acumen including cost of goods, labour, and overheads.
  • Adaptability is important; you'll need to be flexible to adapt to changing situations and demands (such as seasonal changes).
  • Driver's license required.

Benefits

  • Beautiful location surrounded by nature, next to the Heide Museum Of Modern Art.
  • Flexible rosters for work-life balance.
  • Staff discount across all our cafes and restaurants.
  • A passionate and dedicated team.
  • Career growth opportunities within the group.
  • Be a part of supporting our regenerative farm and social enterprise More info here:

Our Values

Our company values are Passion, Authenticity, Connection, and Empathy. We welcome applicants from all backgrounds to apply

How to apply

If you think you might be the perfect fit for us, apply to Dan with your current CV and a cover letter telling us why you'd love to lead our team.

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