Customer Due Diligence Officer

2 days ago


Melbourne, Victoria, Australia Randstad - Banking & Financial Services Full time $37,000 - $75,000 per year
Customer Due Diligence Officer

$37 per hour + Superannuation | Immediate Start | Fully based on Site in CBD

This is a critical 3-week temporary assignment designed to provide essential support during a peak period of Anti-Money Laundering (AML) checks and Customer Due Diligence (CDD) reviews.

Your role will be focused on two key operational areas, requiring sharp attention to detail and efficiency:

  1. Manual Processing & Case Management:

  2. Work through a backlog or surge of customer files, ensuring all CDD/KYC data is accurately captured in the internal compliance system.

  3. Manage the workflow of ongoing AML checks, ensuring compliance deadlines are met for new and existing customers.
  4. Maintain a clear and concise audit trail for all actions and decisions taken on each customer file.
  5. In-Depth Document Review:

  6. Perform meticulous review and verification of core customer documentation, including identification, corporate registration papers, and Source of Funds/Wealth evidence.

  7. Validate documents against internal policy requirements and external regulatory standards.
  8. Identify and escalate any high-risk findings, inconsistencies, or compliance exceptions to the senior compliance team immediately.
What We Are Looking For
  • Immediate Availability: Must be available to start immediately and commit to the full 3-week assignment (standard business hours, Monday to Friday).
  • Experience: Proven experience in a back-office administration, customer service, or operations role, ideally within a regulated financial or professional services environment.
  • Meticulous Attention to Detail: A non-negotiable requirement. You must be highly detail-oriented and have experience handling sensitive and complex documentation.
  • Compliance Awareness: An understanding of AML/CTF (Anti-Money Laundering/Counter-Terrorism Financing) principles and the purpose of KYC/CDD checks is highly regarded

This is an excellent opportunity to add a high-profile compliance project to your CV and secure an immediate contract role with a well-respected organisation.

Please submit your CV and APPLY NOW

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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