Medical Receptionist

2 weeks ago

Gold Coast, Queensland, Australia South Coast Radiology Full time $60,000 - $80,000 per year

Are you a confident, organised team player who enjoys variety in your workday? South Coast Radiology (SCR) is seeking a flexible and motivated Medical Receptionist to work across multiple southern locations on the Gold Coast.

This is the perfect role for someone who thrives in fast-paced environments, loves meeting new people, and wants to grow in a well-respected healthcare organisation.

About Us

South Coast Radiology (part of the IDX Group) is the largest radiology provider on the Gold Coast, and one of the longest-standing in Southeast Queensland. With 17 modern imaging clinics across the region (and more in Mackay and Toowoomba), we're leaders in medical imaging and passionate about exceptional patient care.

Why You'll Love Working With Us

Above award rates + annual salary reviews

Work across a variety of clinics - no two days are the same

1-on-1 training and full support from day one

Genuine career growth and development opportunities

Uniforms provided + free parking near most sites

Clinics located minutes from the beach or the highway

Discounted imaging services for you and your immediate family

Paid parental leave, private health insurance discounts, and employee wellbeing programs

Fun and inclusive team culture - we love to celebrate achievements

Your Day-to-Day

As the first point of contact for patients, you'll play a key role in delivering a high standard of care and ensuring clinic operations run smoothly.

In this multi-site role, you'll be rostered across several of our Southern Gold Coast clinics all are only 5km away from each other, so flexibility and reliable transport are essential.

You'll be responsible for:

  • Welcoming and checking in patients
  • Answering phones and managing email enquiries
  • Booking and rescheduling appointments using our RIS system (Karisma)
  • Advising patients on preparation requirements
  • Quoting fees and processing payments
  • Handling DVA and third-party claims
  • Supporting our clinical teams to provide smooth and efficient patient care

What You'll Bring

  • A warm, professional, and approachable personality
  • Proven experience in reception, healthcare, or customer-facing roles (radiology experience a bonus)
  • Strong attention to detail and ability to stay calm under pressure
  • Flexibility to work across multiple locations
  • A current driver's licence and reliable vehicle
  • A proactive mindset and willingness to learn
  • Confidence using computer systems and managing multiple tasks

How to apply

Simply submit your resume and a cover letter by selecting APPLY. OR visit to update your interest in this role via our candidate portal.

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