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Medical Receptionist

2 weeks ago

Gold Coast, Queensland, Australia Sports Injuries HQ Full time $60,000 - $80,000 per year

Position Requirement: Medical Receptionist

Place of work: Sports Injuries HQ 391 Ashmore Road Benowa QLD 4217

Aim of position: expand & develop the scope of the sports injury practice

Prescribe to practice philosophy: excellence in service delivery & achieving athlete patient treatment outcomes

Work hours: Monday to Friday 8:30 - 16:30 / 9:00 - 17:00

Full-time CASUAL with hourly rate loading. First earn the privilege of a permanent contract.

Reports to: Medical Director

Criminal history check: Yes

Computer Skills & Software Capabilities

  • Mac Computer Systems
  • HICAPS Billing System proficiency
  • FormStack

Interpersonal Skill Requirements

  • Professional
  • Reliable
  • Punctual
  • Honest
  • Excellent communication skills
  • Problem solving
  • Proactive
  • Think on feet
  • Compassion with patients & families
  • Comfortable asking patients for money
  • Manage conflict / effective conflict resolution
  • Presentable
  • Friendly
  • Work in team environment
  • Confidentiality
  • Initiative
  • Work independently

Personal Attributes & personality traits

  • Professional at all times
  • Courteous
  • Efficient time management
  • Multi-tasking
  • Flexibility in all aspects - tasks & work hours
  • Organisational
  • Attention to detail
  • Good listener
  • Able to work independently and as part of team
  • Dress standards: smart casual & name badge

Essential Office Skills

  • Medical experience essential
  • HICAPS
  • Experience with Medicare procedures
  • Typing proficiency: accuracy & speed > 80 words / minute
  • Book patient appointments
  • Fax Scan File
  • Prepare documents
  • Placing medication & stock order
  • Stock control
  • Handle cash / eftpos / credit cards
  • Privacy Policy
  • Safe work environment
  • Clinical governance processes
  • Gentu Clinical Software Programme
  • Medicare Benefits Schedule
  • Medical terminology - proof reading of patient dictation consults
  • Duties in accordance with practice policies procedure

Essential Duties & Responsibilities