UX Copywriter

3 days ago

Sydney, New South Wales, Australia Commonwealth Bank Full time $80,000 - $120,000 per year
  • 12-month fixed term contract (parental leave cover)
  • You're passionate about delivering the right words, at the right time, to help meet customer and business goals
  • Join a growing team that's committed to creating best-in-class digital experiences for our business customers

Do work that matters

As a UX Copywriter, you'll be responsible for creating clear, concise and user-friendly content across our digital platforms. With a strong desire to simplify complex concepts, you'll collaborate with cross-functional teams to deliver seamless digital experiences that educate, inform and empower our business banking customers. 

See yourself in our team

We're a hybrid content and digital production squad within the Digital Business Domain. We aim to deliver best-in-class content experiences for our business banking customers across CommBiz, , NetBank and the CommBank app. Reporting to our Senior UX Copywriter, this is an exciting opportunity for someone with 1–2 years of UX writing or content design experience to join our growing team of top performers. 

In any given week you'll be:

  • Writing, editing and optimising customer-facing copy across our digital platforms 
  • Partnering with Product Owners, Experience Designers, UI Designers, Experience Researchers, Business Analysts, Compliance, Marketing and other stakeholders to enhance our digital journeys and customer experiences
  • Contributing to and applying our Digital Content Style Guide for improved consistency across digital assets
  • Observing user testing sessions to better understand the needs and preferences of our customers
  • Participating in our Content Club and Experience Huddles to help uplift and champion our craft
     

We're interested in hearing from people who have:

  • Strong UX writing skills with a keen eye for detail
  • Demonstrated experience writing and editing UX content for digital products or services, including websites and apps
  • Strong stakeholder management and communication skills
  • Experience working in a cross-functional team in an agile environment
  • Basic Figma skills to enable collaboration with designers

At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 26/10/2025

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